Latest Inspection
This is the latest available inspection report for this service, carried out on 16th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Langdon Foundation Clore House, 11 Norwood.
Annual service review
Name of Service: Langdon Foundation Clore House, 11 Norwood The quality rating for this care home is: The rating was made on: three star excellent service 2 3 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie Bodell Date of this annual service review: 1 5 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Langdon Community Clore House 11 Norwood Prestwich Manchester M25 9WA 01617733015 01617737730 a.page@langdoncommunity.org.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Langdon Foundation Number of places (if applicable): Under 65 Over 65 5 0 The registered person may provide the following category/ies of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD The maximum number of service users who can be accommodated is: 5 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Clore House is part of The Langdon Foundation, a charitable organisation that was established to promote opportunities for young Jewish adults with learning disabilities. The home provides twenty four hour support for up to 5 young Jewish female service users, most of whom will eventually move on to a more independent setting. Clore House is a large detached home, similar to other properties in the area and it is not distinguishable as a care home. All the bedrooms are single. One resident is
Annual Service Review Page 2 of 6 None 2 3 1 0 2 0 0 8 accommodated in a self-contained flatlet within the building. Facilities in the home are domestic in style and provide a homely living environment. Residents have use of a lounge, dining room, and kitchen. Outside there are gardens at the front and side of the house. The house is situated in a quiet residential area of Prestwich, approximately three quarters of a mile from the village centre. It is within walking distance of bus routes, shops, and other local amenities. As the Prestwich area houses a large Jewish community, there is easy access to synagogues and kosher food shops. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we had received or asked for since the last key inspection in October 2008. This included. The annual quality assurance assessment (AQAA) that was completed and sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for those people who use the service. Feedback surveys returned to us by those using the service and from other people with an interest in the service. What the service has told us about things that have happened in the service. These are called notifications and are a legal requirement. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It gave us the information that we asked for. We looked at the information in the AQAA, which gave us up to date information about the service and what action had been undertaken to make improvements at the home. Improvements included redecoration of peoples bedrooms to their personal taste and also the purchase of a new flat screen television, leather settees, a dining room table, new beds to name but a few items and there were plans in place to improve wheelchair access on the ground floor. The home had made links with the Lubavitch and have started a buddy system to enable people to make friends with other Jewish people in the area. The staff rota had been reviewed in line with the needs of the service and the manager was looking at ways to speed up the NVQ process. At the last inspection we gave the home an excellent quality rating. We made three recommendations, which included ensuring that MAR (Medication Administration Record)sheets were double signed when handwritten and that staff received training in local safeguarding procedures and that they received all the mandatory training they needed to ensure that the people being supported were in safe hands. Information on the AQAA suggests that the training had been undertaken. We had not received any notifications and there had been no safeguarding alerts or complaints about the service. In the past 12 months two people had moved to London and one new person had moved in. We received surveys from three people living at the home. Their responses were generally positive about the service that they received but one person commented that they would, like to go out more. And another said they would like a front door key. We received two survey responses from support workers, which were again generally positive. One support worker commented that We all work well as a team. If there are any issues I can talk to my manager or colleagues whenever I want. The other commented that, We have a good team and work well with each other. However, they also commented that they needed to be better prepared for new clients coming to live at the home and that communication with other houses could be improved. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 22nd October 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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