Latest Inspection
This is the latest available inspection report for this service, carried out on 4th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Langfield Nursing And Residential Home.
Annual service review
Name of Service: Langfield Nursing And Residential Home The quality rating for this care home is: The rating was made on: two star good service 1 0 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Lucy Burgess Date of this annual service review: 0 4 1 2 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Wood Street Langley, Middleton Manchester Lancashire M24 5QH 01616535319 01616535393 langfield@schealthcare.co.uk www.schealthcare.co.uk Southern Cross Care Management Limited Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 52 The registered person may provide the following category of service only: Care home with nursing: Code N, to service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category: Code OP (maximum number of places: 53). The maximum number of service users who can be accommodated is: 53. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Langfield Care Home is a purpose built home with 2 units, which caters for 53 residents with a variety of needs. There is a residential unit on the first floor and nursing unit on the ground floor. The home is situated in a residential area in Middleton and is on the main bus route. A local shop, post office and public house are close to the home. It is situated in its own grounds and has gardens to the side and rear with ample parking at the front of the
Annual Service Review Page 2 of 6 None 1 0 1 0 2 0 0 8 home. Accommodation is provided on two floors in 50 single bedrooms. All but one has en-suite facilities. Level access to the home is provided and a passenger lift ensures access is provided to both floors. Five lounges and three dining rooms are available and the communal rooms on the ground floor allow access to the garden and patio area. Fees charged by the home as at October 2008 were reported as ranging from 352.00 pounds to 481.00 pounds. Up to date information about the fees can be obtained from the home. Personal items such as newspapers, hairdressing and chiropody are not included in the price. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection in October 2008. This included: * The annual quality assurance assessment (AQAA) that was completed and sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for those people who use the service. * Feedback surveys returned to us by those using the service and from other people with an interest in the service. * Information we have about how the home manages any complaints. * What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. * The previous key inspection report. * Relevant information from other organisations. * What people have told us about the service. What has this told us about the service? The service was sent their annual quality assurance assessment on the 14 August 2009 and asked to complete and return it to us by the 11 September 2009. A completed document was received as requested. The last key inspection carried out at the home was on the 10 October 2008. The outcome rating made following our inspection was that the service was providing a good standard of care for people at the home, awarding 2 stars. Langfield Care Centre is part of the Southern Cross Care Group. Nursing care is provided. Placements are made by the local authority or through private arrangement. People are accommodated on both a permanent and short term basis. Comprehensive information was provided on the AQAA with regards to what the service provides, what improvements have been made over the last year and what further improvements they would like to make over the forthcoming year. Langfield has close working relationships with the community nursing teams and have been accepted to complete The Gold Standard Framework in relation to end of life care. One of the homes nurses represents the home at the Palliative Care Link meetings. The manager confirmed on the AQAA that all relevant recruitment checks are undertaken prior to people commencing employment. Further information is accessed Annual Service Review Page 4 of 6 with regards to the nursing staff in relation to their professional registration. Quality monitoring systems are in place. Monitoring visits are undertaken by the Operations Manager on a monthly basis, which involve auditing the service as well as speaking with staff, visitors and people who live at the home. Any action identified is then detailed in an action plan with timescales for completion. Further audits are also completed internally with regards to the care provision, staff recruitment and training and health and safety ensuring people are kept safe. A staff training matrix is held detailing what areas of training and development are needed by the team. Training is accessed through the local authority and internally. Currently 81 of the staff team have completed NVQs at level 2 and/or 3. Mandatory courses are also undertaken as well as safeguarding Information provided on the AQAA showed that there have been no complaints raised with the home. However 2 safeguarding issues have been referred to the local authority in line with Rochdales safeguarding procedure. Opportunities are made available for residents and relatives to discuss issues in relation to the home. The manager holds weekly surgeries enabling people to speak with her in private and relatives meetings also take place on a quarterly basis. As part of the review we also send out feedback surveys to people living at the home, relatives and staff. We received 7 from people living at the home and their relatives and 9 from staff. Comments included; it provides a safe, caring atmosphere, it responds well to any queries raised, the home is always clean and comfortable and communication is excellent and the staff are very friendly. Staff expressed; I think the home does well, individual care needs are met, promotes independence and the meals are excellent. People felt that improvements could be made with regards to the choice of activities, particularly for those people with additional needs. The manager has identified on the AQAA that since our last inspection an activity worker has been recruited. This area should be explored. Our judgment is that the service still provides a good service for the people who receive support. What are we going to do as a result of this annual service review? The Care Quality Commission will continue to monitor information about this service and will carry out an inspection when required. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
