Latest Inspection
This is the latest available inspection report for this service, carried out on 29th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Levitt Mill.
Annual service review
Name of Service: Levitt Mill The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sarah Powell Date of this annual service review: 2 6 0 2 2 0 1 0 Annual Service Review Page 1 of 7 Information about the service
Address of service: Levitt Mill Wood Lee, Blyth Road Maltby Rotherham South Yorkshire S66 8NN 01709815565 01709818532 levitt.mill@craegmoor.co.uk www.craegmoor.co.uk Sapphire Care Services Limited Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 11 0 The maximum number of service users who can be accommodated is: 11 The registered person may provide the following category of service only: Care home only - Code PC, To service users of the following gender: Either, Whose primary care needs on admission to the home are within the following category: Learning disability Code LD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: An increase in registered places from 10 to 11. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Levitt Mill is a converted mill and barn set in extensive grounds providing accommodation for ten people with learning disabilities aged 18 to 65. There are six bedrooms all with en-suite in the mill and four bedrooms all en-suite in the barn; both units have communal lounges, dining rooms, bathrooms, kitchens and laundry facilities. The home is on the outskirts of Maltby near Rotherham with facilities nearby
Annual Service Review Page 2 of 7 including pubs, shops, restaurants and leisure facilities. The fees at Levitt Mill range from £1941.61 to £2553.08 per week. Fees depend on the needs of the people and for any further information contact the home. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we received, or asked for, since the last key inspection. This included; The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. The supporting information sent to us by the manager with the AQAA. What people told us who live in the care home. Information we have about how the service managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspections and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? We received the AQAA from the manager, which was received on the agreed date. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and other information we received, our judgement is that Levitt Mill is still providing a good service. The AQAA told us where Levitt Mill had improved over the last twelve months. The Manager wrote, Our means of quality assurance have improved. Led by an experienced management and quality development team, a new structure has evolved ensuring all aspects of care and support are delivered within the home to a premium standard. The person centred plans are more tailored to the individual needs of the clients. These have been developed by our Team Leader, who is working closely with the staff team to ensure such plans are individualised and detailed. To promote consistency and stability for clients. The Your voice initiative within all Craegmoor homes means that our clients are listened to more frequently and their views incorporated into the running and Annual Service Review Page 4 of 7 development of the service. This has now expanded to area meetings where one client is a representative for their home and they meet with other clients within the area to discuss and share ideas. This information is passed on to all relevant people within Craegmoor, including the Chief Executive, who hears all the ideas and acts accordingly. A multi sensory room has been completed providing clients with another on site activity that they will benefit from. The manager also told us Levitt Mill and Barn had been nominated for the best home within their area for Craegmoor Healthcare. The AQAA told us people knew who to contact if they had a complaint and the manager and provider dealt with problems. The AQAA confirmed that one complaint had been received in the last 12 months. This was still ongoing. The manager told us that any complaint would be investigated within the agreed timescales. To ensure people were listened to and their views acted upon to ensure their needs were met. The AQAA also told us that communication between staff was good, regular meeting were held and peoples needs were met . Staff received regular training and supervision to ensure they could meet peoples needs. The manager also told us they had improved the staff training. This was to ensure it specifically covered challenging behaviour to ensure staff could meet peoples needs. The AQAA confirm that they continue to have robust recruitment and selection procedures, which ensures the right staff were employed and trained. Staff received a good induction and training programme. This ensured they had the skills and appropriate knowledge to meet peoples needs. The AQAA also told us that the environment had been improved in the last twelve months. New furniture had been provided throughout, a new kitchen in one unit, rooms redecorated and the outside area re landscaped to further improve safety outside the home for people. One safeguarding referral was made in the last twelve months, which has been concluded. The referral was reported appropriately and procedures followed to ensure people were safeguarded. The manager and staff at Levitt Mill worked with different professionals to protect people and make changes to prevent them happening again. We did not send any surveys to people living at Levitt Mill. However we spoke to peoples allocated workers and visiting professionals they told us, Staff are very open to learning manage challenging behaviour well, want to identify why behaviour occurs to prevent occurrences and are willing to try new ways of working to meet peoples needs. Activities are good, people have opportunity to participate in exercise and meaningful outings. Peoples diet choices are very good a healthy diet is promoted, one person recently reviewed had lost considerable weight, which was excellent. Staff had followed the advice from the dietician.
Annual Service Review Page 5 of 7 There is a more consistent approach from staff, which has improved the outcomes for the person. The manager told us that 10 out of 38 care staff had completed NVQ level 2 or above. 9 other care staff were working through the level 2 qualification. A further 5 were to be enrolled on the qualification. To ensure staff were appropriately trained to meet peoples needs. The manager told us he wanted to achieve 100 of care staff with NVQ qualifications. This demonstrates a commitment to developing and investing in the workforce. Notifications received told us that the home provides information to us about incidents that occur in the home. The Inspection Record confirms that they contact us if any incidents happen at the home. The notifications we had received had shown that restraint was sometimes used. This was following the individuals care plan and maintaining their safety. The manager told us that he was aware people needed to be reviewed for deprivation of liberty to determine whether an assessment was required. This would ensure people were not being unlawfully deprived. What are we going to do as a result of this annual service review? It is our statutory responsibility to inspect all care homes at least once every three years. The completion of this Annual Service Review has not changed our view of the quality rating. The feedback received indicated improvements to some quality outcomes for people. Therefore we are not planning to inspect this service before January 2011. However we will continue to monitor closely to ensure all outcomes for people are good and we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service Annual Service Review Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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