Latest Inspection
This is the latest available inspection report for this service, carried out on 26th May 2010. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Leycester House.
What the care home does well People who live at Leycester House can have confidence in the home because it is managed by a qualified and experienced person. The registered manager has developed her skills through training and development so she knows what to do to run the home in the best interests of the people who live there. The health and personal care provided is based on each person`s individual needs, so they receive the care they need in the way they prefer. People had choice and control over their lives and the principles of dignity and privacy were promoted so they felt they were respected and valued. What the care home could do better: There are no recommendations or requirements from this inspection. Leycester House consistently provides good standards of care and accommodation for older people so the people who live at the home experience excellent quality outcomes. Random inspection report
Care homes for older people
Name: Address: Leycester House Edensfield Road Mobberley Knutsford Cheshire WA16 7HE two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: David Jones Date: 2 6 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Leycester House Edensfield Road Mobberley Knutsford Cheshire WA16 7HE 01565872496 01565880086 jeanetteo@clsgroup.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Jeanette Oldbury Type of registration: Number of places registered: Conditions of registration: Category(ies) : CLS Care Services Limited care home 40 Number of places (if applicable): Under 65 Over 65 40 old age, not falling within any other category Conditions of registration: 0 The registered person may provide the following category of service only: Care home only: Code PC to service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP The maximum number of service users who can be accommodated is: 40. Date of last inspection Brief description of the care home Leycester House is a purpose built home providing care and accommodation for 40 older people. The home is part of CLS Care Services Limited, a not for profit organisation that owns a number of care homes in the Northwest of England. Leycester
Care Homes for Older People Page 2 of 9 Brief description of the care home House is in the village of Mobberley, close to the local shops, GP, pub, chemist and bus stop. Mobberley is approximately mid-way between the Cheshire towns of Knutsford and Wilmslow. Leycester House is a two-storey building and there is a passenger lift for access between floors. Accommodation consists of 40 single bedrooms all with wash hand basins. There are sufficient communal rooms such as lounges, dining rooms, activities area and a smoking lounge. The home also provides day care for up to 2 or 3 people per day and a separate lounge is available for this purpose. A central courtyard includes a pleasant garden area with outdoor seating for the people who live at the home and visitors to use and a raised patio area. This is accessible to so people with a physical disability may use it. The current weekly fees range from 487.50 to 502.50 pounds per week. Further details regarding fees are available from the manager. Additional charges are made for newspapers, toiletries and the hairdresser. People interested in the home are able to read the latest CQC inspection report, which is available in a copy of the Service User Guide in the entrance hall. Other information about the home and CLS is available in leaflets on display in the hall. These outline the lifestyle that people can expect when they move into the home. The quality rating for Leycester House is 2 Stars. This indicates that the people who live at the home experience good quality outcomes. The rating was awarded at the last key inspection 26 September 2007. Care Homes for Older People Page 3 of 9 What we found:
The quality rating for this service is 2 stars. This means that people who use this service experience good outcomes. This visit to Leycester House was unannounced. It took place over one day, taking three and a half hours in total and was done by one inspector. This report will say we when referring to our activities and findings, as it is written on behalf of the Care Quality Commission. The purpose of our visit was to check that the needs and expectations of the people who use the service continue to be met so they experience good outcomes. Our visit was just one part of the inspection. Before the visit took place we asked the manager to complete a questionnaire that we call an annual quality assurance assessment or AQAA for short. It gives us information about how the home is meeting the needs of the people who live there and includes plans for future development. Survey questionnaires were made available for the people who live at the home, and their views have been taken into account. We looked at the information that we already had about the home and this, with the information from the AQAA. helped us to form our inspection plan. Health and personal care. We spoke with eight of the people who lived at Leycester House and we looked at the care records for two people to see how their health and personal care needs were being met. The home had a very positive atmosphere. It was warm, welcoming and sociable and the premises were clean and fresh throughout. The people who lived at the home were relaxed and confident and enjoyed good relationships with staff. We were impressed with the staff and they way they conducted themselves. They were welcoming, helpful and confident in their abilities so they were able to carry out their work with sensitivity and skill. All the staff spoken with had a good working knowledge of the needs and personal preferences of the people who lived at the home so they knew how to meet each persons individual needs and ensure their wellbeing. We could see that people had choice and control over their lives and the principles of dignity and privacy were promoted so they felt they were respected and valued. All the people we spoke with praised the home, staff, standard of care and facilities and services provided. For example two people who were sat together told us that everything was good, so they were content. They told us that the care is good and the food is always good, there is always enough staff and they are kind and caring and the accommodation is good too. When asked to describe the home overall they both said the home and the care is excellent. Each person had a care plan which had been developed with them and signed by them or someone close to them to show that they agreed with it. Care plans had been improved since our last inspection with more information about the persons abilities and personal
Care Homes for Older People Page 4 of 9 preferences so their independence was promoted and they received care in the way they wanted and preferred. Personal health care needs including specialist health, nursing and dietary requirements were recorded in each persons care plan and provided an overview of their health care needs and acted as an indicator in health requirements. Records showed that staff worked closely with each individual and their health and social care advisors to make sure their health and social care needs were met. The people who lived at the home were supported to take control of their own medicines if they were able. If they prefered, or lacked capacity, senior staff managed their medicines for them. We checked the records and could see that people received their medicines as their doctor had prescribed them so their health care needs were met. There were no recording errors with the exception of one minor mistake and accurate records were kept of all loose medicines so the manager was able to make effective medicines audits. Training records showed that all staff involved in managing and administering medicines were appropriatey trained and had their competency assessed at regular intervals. This showed us that the people who lived at the home were in safe and competent hands. Complaints and protection. The home has a complaints procedure that provides clear guidance on how to make a complaint. This should be made available in large print so it is easier to read. Records showed that the home had received two complaints in the 12 months before our visit. Both complaints had been recorded and acted upon appropriately. The manager demonstrated that she had a positive attitude toward receiving and addressing complaints so people can be confident that they will be listened to and their concerns will be taken seriously and acted upon. Staff are trained on safeguarding and have access to policies and procedures which give them clear guidance so they know what to do if they have any evidence or suspicion of abuse. The local authoritys safeguarding procedures are also available so staff and the people who live at Leycester House can see this information should the need arise What the care home does well: What they could do better:
There are no recommendations or requirements from this inspection. Leycester House consistently provides good standards of care and accommodation for older people so the people who live at the home experience excellent quality outcomes.
Care Homes for Older People Page 5 of 9 If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 6 of 9 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 7 of 9 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 8 of 9 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 9 of 9 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
