Latest Inspection
This is the latest available inspection report for this service, carried out on 15th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Long Lane Farm.
Annual service review
Name of Service: Long Lane Farm The quality rating for this care home is: The rating was made on: three star excellent service 2 1 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Marie Cordingley Date of this annual service review: 0 2 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Kellet Lane Bamber Bridge PR5 6AN 01772335372 01772335372 info@progessschool.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Progress Adult Services Ltd Number of places (if applicable): Under 65 Over 65 4 0 The registered person may provide the following category/ies of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD The maximum number of service users who can be accommodated is: 4 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Long Lane Farm is one of four residential care homes run by Progress Adult Services Ltd. It provides a service for young adults who have a learning disability and present complex and challenging needs. The aim of the service is to provide the young adults with intensive positive support and experiences and to work towards reducing episodes of challenging behaviour by reinforcing and maintaining positive change. The home itself is a detached property, which is set back from the road in its own grounds. There is a large secure garden at the rear and landscaped gardens to the side and front. The home is comfortably furnished taking into account the safety and well being of the service users. The home offers accommodation to four service users who each have NONE 2 1 1 0 2 0 0 8 Annual Service Review Page 2 of 6 their own bedroom. Three of the bedrooms are situated on the first floor of one wing of the house where there is also a toilet and a bathroom. In a separate and almost selfcontained wing of the house there is a fourth bedroom with en-suite bathroom and a lounge area. There is controlled access to the rest of the house from this wing. The communal areas are on the ground floor and consist of a lounge, a large dining kitchen, office and a small conservatory. There are several outbuildings with the laundry being situated in one and a staff room in another. The other buildings provide storage. Fees for care and accommodation at the home start from 137,000 pounds per year (plus charges for personal shopping and some activities) and are assessed in accordance with peoples individual needs. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information we have received or asked for since the last key inspection. This included; The Annual Quality Assurance Assessment (AQAA) which was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gives us some numerical information about the service such as numbers of staff and their qualifications. Surveys returned to us from people who live or work at the home. Information we have about how the service has managed any complaints. What the manager has told us about things that have happened in the home. These are called notifications and are a legal requirement. The previous key inspection and the results of any other visits we have made to the service since the last key inspection. What other people have told us about the service. What has this told us about the service? The manager returned the AQAA to us within agreed timescales and completed it to a good standard. The AQAA contained a good level of information and examples of supporting evidence of positive developments within the home since the last key inspection. The manager was able to provide examples of changes that had been made within the home as a result of listening to residents. These included changes to menus and activities provided. We received a good response to our written survey and a number of completed questionnaires were returned from people who live or work at the home. The majority of people who responded expressed satisfaction with all aspects of the service provided. Comments included; The home runs very well with an established team who are all trained. The home is positive and generally happy and the residents are well cared for. Its a nice place to live and I have nice staff. Longlane Farm cares for the young adults extremely well and gives them the best quality of life possible. The AQAA described thorough assessment processes which are important to help ensure the home understand peoples needs before they are admitted. The majority of Annual Service Review Page 4 of 6 staff who responded to our written survey told us that they felt they were given ample information to support people well although one staff member said they felt they were only sometimes given enough information. The manager confirmed that there is a care plan in place for each individual detailing their care needs and the support they require. The manager also advised us that staff at the home use various communication methods to help ensure that residents are enabled to contribute to their care plans and reviews. In addition, it was also confirmed that independent advocates are regularly involved to help people express their views. The AQAA contained details of a variety for activities regularly offered to people who live at the home including community based activities such as bowling, swimming and visiting local pubs and cafes. However, several staff members who responded to our written survey told us that they felt staffing levels were not always adequate to support people in community based pursuits. This is an area the manager should explore. Thorough recruitment processes were described in the AQAA and the manager told us that all new starters were subject to several checks including Criminal Records Bureau checks before being offered employment. This was also confirmed by all the staff who responded to our written survey. No complaints have been received by the Commission since the homes last inspection. In addition, information provided by the manager confirmed that no concerns have been raised with the home directly. The manager works well with us and lets us know about any important events that happen in the home. We have not received notification of any event to cause us concern. What are we going to do as a result of this annual service review? The Care Quality Commission will continue to monitor information about this service and carry out an inspection when required. Annual Service Review Page 5 of 6 Reader Information
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