Latest Inspection
This is the latest available inspection report for this service, carried out on 12th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Lyndon Rest Home.
Annual service review
Name of Service: Lyndon Rest Home The quality rating for this care home is: The rating was made on: two star good service 3 0 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Grace Tarney Date of this annual service review: 2 6 0 2 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: 79 Bury Road Tottington Bury Lancs BL8 3EU 01204885124 F/P01204885124 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Mrs Mary Galvin Number of places (if applicable): Under 65 Over 65 0 16 The registered person may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP The maximum number of service users who can be accommodated is: 16 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Lyndon is a private care home, owned and managed by Mrs Mary Galvin. The home is registered with us (the commission) to provide care for up to 16 older people. It is on two floors, with eleven bedrooms - six singles and five shared bedrooms (doubles). All bedrooms have wash hand basins (there are no ensuites). There is no passenger lift, rather there are two stair/chair lifts. The home has two lounges, a conservatory and a dining room. Toilets are provided on both floors and there is an assisted bathroom on the first floor. There is a small garden area with seating that can be reached from the
Annual Service Review Page 2 of 5 3 0 0 1 2 0 0 9 conservatory. The home is on main road, in a residential area about one mile from Tottington town centre. There is a bus stop to the front and a private car park at the rear. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received since the last key inspection in January 2009. This included: The annual quality assurance assessment (AQAA) that was completed and sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for those people who use the service. The AQAA form tells us what the home does at present, what they feel they do well and what they feel they need to do better. Looked at 8 feedback surveys returned to us from the residents. What the service has told us about things that have happened in the service. These are called notifications and are a legal requirement. The previous key inspection report that showed the home was rated as good. What has this told us about the service? Management sent us their annual quality assurance assessment (AQAA) in November 2009. The information provided showed what improvements management has made and their plans for the next 12 months. Some of the improvements they told us about were: The environment continues to be improved. New fencing has been fitted around the garden and the outside gates, doors and garden furniture have been painted. New signs are in place around the home to make it easier for the residents to find their way around. New dining room furniture has been provided. Activities for the residents have been increased. Some of the residents are encouraged to take part in everyday chores within the home. This keeps them active and content. There is an arts and crafts class every week and some of the residents are taken out for walks to the local shops. Activity forms have been introduced and are completed daily. Management have now introduced Life History books for the residents. This helps staff to get an insight into the residents past life, including family contacts and past occupation. Some of the comments from the survey forms returned from residents were: We are considered as part of the family. It offers a safe clean place to live in and lots of company. They have good home cooked meals that are very enjoyable. I am very happy and content. No complaints have been made to us and we have had no cause to visit the home since the last inspection. Our judgement is that staff are still providing a good service for the people living at the home. What are we going to do as a result of this annual service review? Due to changes in the frequency that the Commission is currently carrying out key inspections in relation to services that have a good quality rating, our next key inspection will take place before the end of January 2012. We can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using it. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
