Latest Inspection
This is the latest available inspection report for this service, carried out on 1st October 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Maryam Rest Home.
Annual service review
Name of Service: Maryam Rest Home The quality rating for this care home is: The rating was made on: two star good service 2 4 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Stephen Marsh Date of this annual service review: 0 1 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 4 Hazelhurst Road Bradford West Yorks BD9 6BJ 01274820377 01274544014 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category Mrs Maryam Afzal Number of places (if applicable): Under 65 Over 65 0 0 0 4 1 4 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Maryam Rest Home is a private home situated in a quiet residential area in Chellow Dene, Bradford. There is a small area for parking directly in front of the home. Attractive and well-maintained gardens are to the rear of the property. The home is registered to provide personal care for up to four older people. The accommodation consists of four single bedrooms, which are located on the first floor. These can be accessed by a stair lift. The home has a large lounge and separate dining room. The philosophy of the home is to provide a family based lifestyle in a homely
Annual Service Review Page 2 of 6 None 2 4 0 9 2 0 0 8 environment, where service users are encouraged to maintain independence. Fees are currently 397:95 pounds per week and are based upon Social Services rates plus a top-up fee if appropriate. Extras are documented in the Statement of terms and conditions. All previous reports are available for inspection. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The last key inspection for this service was carried out on the 24 September 2008. We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment form that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. Surveys returned to us by people using the service and from other people with an interest in the service. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. Since the last inspection, the home has made a number of improvements as a result of suggestions from the people who use the service and their relatives. This includes providing people with more social and leisure activities and making improvements to the garden. A computer has also been installed to enable people to maintain contact with family and friends by e-mail if they wish to do so. We received one survey questionnairre back from a person living at the home completed with the help of their relative. Comments included everything is very satisfactory - my mum is well cared for and very happy living here. Information provided in the self-assessment form shows that peoples needs are always assessed before they move into the home and they are invited to visit before admission, to see at first hand the facilities provided, meet the staff and other people living there. This is good practice and shows that people are supported through the Annual Service Review Page 4 of 6 admission process. The home has recognised quality assurance monitoring systems in place and is proactive in seeking the views and opinions of people that use the service, their relatives and other healthcare professionals. We receved two survey questionnaires back from healthcare professionals and they told us that peoples health care needs are properly monitored and the home always seeks advice if they have any concerns. Comments included staff are very professional and people are well looked after and cared for and the home provides appropriate care to people on an individual basis and makes sure all their care needs are met. There is a clear complaints procedure in place and information provided in the selfassessment form shows that no complaints have been received by the home in the last year. Policies and procedures are in place to protect people from any form of abuse and staff receive training on safeguarding vulnerable adults. Information provided in the self-assessment form shows that policies and procedures are in place to make sure staff follow safe working practices and all equipment is serviced in line with manufacturers guidelines. People can therefore be sure that their health and safety is not being compromised. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that the service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and we will do a key inspection by the 23 September 2010. However, we can inspect the service at any time if we have any concerns about the quality of the service provided or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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