Latest Inspection
This is the latest available inspection report for this service, carried out on 19th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Moorfields Residential Care Home.
Annual service review
Name of Service: Moorfields Residential Care Home The quality rating for this care home is: The rating was made on: two star good service 1 9 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Grace Tarney Date of this annual service review: 1 7 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 388 Tottington Road Bury Lancs BL8 1TU 01617644212 01617634618 canbra9@yahoo.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Moorfields Abby Limited Number of places (if applicable): Under 65 Over 65 0 20 The home is registered for a maximum of 20 service users to include *up to 20 service users in the category of OP (Old age not falling within any other category). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Moorfields is registered to provide care for up to 20 Older People of either sex. Situated in the Tottington area of Bury, the home has easy access to the facilities of the town centre of Bury. Facilities within the home include three lounge areas, giving people that live there a good choice of where to sit, depending on whether they want a quiet room or to watch television and chat. There are 6 single bedrooms on the ground floor and 10 single and 2 double bedrooms on the first floor that are easily accessible by passenger lift or staircase. All of the rooms are comfortably furnished, carpeted and decorated and have a nurse call alarm system to summon assistance as required. All residents bedrooms are fitted with locks for additional privacy. There are five communal toilets, two assisted baths and an assisted shower room.
Annual Service Review Page 2 of 6 1 9 0 3 2 0 0 9 The provider makes information about the service available to people that use services or their relatives in the form of a Service User Guide and Statement of Purpose which is available from the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received since the last key inspection of March 2009. This included: The annual quality assurance assessment document (AQAA) that was completed and sent to us by the service. The AQAA is a self assessment document that focuses on how well outcomes are being met for those people who use the service. We sent out comment cards to residents and staff asking for their views on the care and facilities provided. We received 3 comment cards back from staff. What the service has told us about things that have happened in the service. These are called notifications and the management have a legal responsibility to send them to us. The previous key inspection report that showed the home was rated as good. What has this told us about the service? Management sent us their annual quality assurance assessment in December 2009. The information provided shows how the home is managed, what improvements management have made and their plans for the next 12 months. Some of the improvements they told us about were: They have done more work on developing the care plan documentation to ensure that there is detailed, person centred information for the staff. This will ensure that the individual needs and routines of the residents are more easily identified and acted upon. They have introduced a more varied range of activities for the residents so that they can get more enjoyment out of their day. They continue to improve the environment so that the residents can live in pleasant, safe and comfortable surroundings. They have provided a summer house in the garden for the use of residents and their relatives. Great importance continues to be attached to staff training. We were told that all the staff have achieved their NVQ level 2 or 3 qualification in care. This ensures that the residents are cared for safely and properly. They have achieved the Investors in People Award which is a nationally recognised award for quality. Some of the comments from the staff comment cards were: We look after the residents needs well. The family are always included in anything that is going on in the home. Staff told us that they felt supported by management and that the training they received was good and relevant to the work that they did. No complaints have been made to us about the home and we have had no cause to visit since the last inspection. Our judgement is that the staff are still providing a good service for the people living at Annual Service Review Page 4 of 6 the home. What are we going to do as a result of this annual service review? The Care Quality Commission will continue to monitor information about this service and will carry out an inspection when required. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
