Latest Inspection
This is the latest available inspection report for this service, carried out on 25th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Morningside.
Annual service review
Name of Service: Morningside The quality rating for this care home is: The rating was made on: two star good service 2 3 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie Porter Date of this annual service review: 1 7 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 52 Swanlow Lane Winsford Cheshire CW7 1JE 01606592181 01606552719 Telephone number: Fax number: Email address: Provider web address:
www.morningside-rest.co.uk Medingate Limited Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 31 The registered person may provide the following category of service only: Care home only - Code PC. To services users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP. The maximum number of service users who can be accommodated is: 31. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Morningside is a care home that provides personal care and accommodation for thirtyone older people. It is a two storey detached Edwardian house set in large grounds in a residential area of Winsford, within easy reach of facilities such as shops, pubs, GP surgery and other amenities. The accommodation consists of 31 single bedrooms, one of which can be used as a double room. Sixteen of the bedrooms have en-suite facilities. There is a passenger lift as well as stair lifts providing access to the first floor. Communal facilities include three
Annual Service Review Page 2 of 6 2 3 1 0 2 0 0 8 lounges, a conservatory leading on to a patio with seating, meals are taken in the lounges or the conservatory, there is a designated smoking area in the home. There are very large, pleasant grounds planted with trees and bushes, which are well maintained and accessible. Information in respect of the cost of living in the home is available from the manager. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the information that we have, or asked for, since the last key inspection. This included The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment document that focuses on how well outcomes are being met for people who live at the home. It also gave us some numerical information about the service. Surveys sent out to people who live at the home and staff members to find out their views. At the time of writing this report comment had not been received either from people living or working in the home. Information we have about how the service has managed complaints. What the home has told us about things that have happened at the home; these are called notifications and are a legal requirement. The previous key inspection which was carried out at Morningside on 17 October 2008. Relevant information we have received from other organisations. What other people may have told us about the home. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and they know what further improvements they need to make. The AQAA told us that there is information available about how the home works and who it is for, and that peoples needs are assessed before they move to home so that they are sure their needs can be met there. Information is obtained before they move in about their preferences and lifestyle so that their care plans can be individual to them. The manager told us that people are welcome to visit the home at any time to help them make the decision about moving there. The manager told us that people living in the home are encouraged to manage their own health care when possible. Also that care plans are person centred and staff support people in the home to make decisions and remain in control of their lives. The manager told us of the importance of involving other health care professionals so that people can make informed choices regarding their welfare. The AQAA told us since our last visit to Morningside and activities co-ordinator has been employed there and that a more varied programme of activities are is available Annual Service Review Page 4 of 6 for the people living at the home, including gardening. We were told that there are regular meetings in the home when people living there are encouraged to be involved with planning how the home runs, for example menus, activities and routines in the home. The manager told us that they have a thorough complaints procedure and concerns/complaints raised are taken seriously and used to develop the services offered. The home has received three complaints since our last visit there. Staff in the home receive training on safeguarding vulnerable adults and the AQAA identified that one referral has been made to the local authority safeguarding team for investigation. We were provided with information that regular servicing and maintenance of equipment occurs and we were told that the home has a maintenance person to ensure standards are kept in the home. The AQAA told us that the manager considers the recruitment of staff as robust, in that all the necessary checks are done to make sure they are suitable to work with the people who live in the home and that these are carried out before they start work there. She also told us that 90 of the care staff have achieved a National Vocational Qualification (NVQ) in care. These are nationally recognised qualifications for people working in care and show they have been assessed as competent to provide good quality care. The manager told us that she places a great importance on training and that staff are offered support and encouragement to access a range of training. Since our last visit to Morningside some of the improvements to the home include: new dining room furniture has been bought; televisions have been switched to digital; a staff development programme for training has been implemented; and job application forms have been re-vamped to make sure that all the necessary information about job applicants is obtained. The manager tells us that she has implemented a new management structure and that staff have clear roles and responsibilities, which ensures quality. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and we will do a key inspection within three years of the previous inspection being carried out. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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