Latest Inspection
This is the latest available inspection report for this service, carried out on 26th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Oak Close.
Annual service review
Name of Service: Oak Close The quality rating for this care home is: The rating was made on: two star good service 1 6 0 9 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sarah Powell Date of this annual service review: 2 3 0 9 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 1 - 4 Oak Close Wath-Upon-Dearne Rotherham South Yorkshire S63 7BS 01709760686 01709877460 susan.case@rotherhampct.nhs.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: South Yorkshire Housing Association Limited Number of places (if applicable): Under 65 Over 65 17 0 A condition of registration allows people over the age of 65 years who have a learning disability to reside at the home. A further condition should restrict the number of people with mobility difficulties to rooms in house one or on the ground floor in house two. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Oak Close is a care home for younger adults with learning disabilities. The home can accommodate 17 service users. There are four houses in total, two are detached and accommodate six service users in each and two linked semi-detached, with living space for five service users. One of the detached houses provides nursing care. Oak Close is situated on the outskirts of Wath a small town North of Rotherham; facilities nearby include shops, restaurants, leisure activities and a day centre. 1 6 0 9 2 0 0 8 Annual Service Review Page 2 of 6 The fees at oak close range from £304.82 to £385.61 per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The purpose of this annual service review was to make sure that the home was operating and being managed in the best interests of people living there. Information has been used from different sources these sources includeThe annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. The supporting information sent to us by the manager with the AQAA. Information we have about how the service managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspections and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? We received the AQAA from the manager, the AQAA was received on the agreed date. This demonstrates cooperation and responsiveness. The information was comprehensive and provided evidence that they value the views of people who use the service and continue to try to improve the service. The AQAA told us people knew who to contact if they had a complaint and the manager and provider dealt with problems. The AQAA confirmed that no complaints had been received in the last 12 months. The AQAA also told us that communication between staff was good, regular meeting were held and peoples needs were met . Staff received regular training and supervision to ensure they could meet peoples needs. The AQAA told us that equality and diversity was addressed and the home has developed a diversity action plan which was completed at the beginning of the year detailing how issues of diversity are addressed to ensure peoples needs were met. The AQAA confirm that they continue to have robust recruitment and selection procedures, which ensures the right staff were employed and trained. At the last key inspection in September 2008 a requirement was staff must receive appropriate training to meet peoples needs the manager told us this had been addressed staff Annual Service Review Page 4 of 6 received a good induction and training programme. This ensured they had the skills and appropriate knowledge to meet peoples needs. The AQAA told us that peoples health action plan information had been reviewed and improved by named nurses. These have also been made more personal to ensure all peoples health needs are identified and met. The AQAA told us that 45 of nursing assistants have achieved NVQ level 3 10 have achieved level 2. Other staff are awaiting a place on the NVQ training to ensure staff have the knowledge and skills to meet peoples needs. The Inspection Record confirms that they contact us if any incidents happen at the home. The AQAA confirmed that they worked closely with other agencies to share information. We did not request any surveys or information from people who use the service for this annual service review. We spoke to Professionals who told us that the staff are knowledgeable and meet peoples needs. The home continues to let us know about things that have happened since our last key inspection and have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people that use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do either an annual service review or a key inspection by 14th September 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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