Care Home: Oak Lodge Nursing Home

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What the care home does well Interviews with both the registered manager and the operations manager, confirmed by the personnel files examined, showed that the home is only appointing staff when appropriate checks have been made from the police. All personnel files contained POVA clearance and showed that criminal records checks had either been received or had been sent for to confirm the suitability of staff. Interviews with both managers showed that they were aware of the requirements to both undertake these checks and to supervise staff prior to the full clearance being received. The personnel files also showed that the home is now recording verbal references and all its efforts to obtain full references for staff which was a recommendation from the last key inspection and showed a willingness to address this. The personnel files also showed other checks including health and identity clearances to further confirm staff suitability. What the care home could do better: Examination of staff files, confirmed by interviews with the managers, showed that there have been difficulties in always obtaining two written references prior to the appointment of new staff. Of the five personnel files examined, only two had two written references although there was evidence of verbal checks being taken on three other occasions. However, one file only showed one verbal reference with no written reference and a second only showed one written reference. The operations manager accepted that there have been difficulties, in some instances, in obtaining two references and agreed that the home would look at obtaining more written references for staff to overcome the deficit. Random inspection report Care homes for older people Name: Address: Oak Lodge Nursing Home 514 Bury New Road Prestwich Manchester Lancashire M25 3AN two star good service 02/11/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: John Mullen Date: 2 2 0 2 2 0 1 0 Information about the care home Name of care home: Address: Oak Lodge Nursing Home 514 Bury New Road Prestwich Manchester Lancashire M25 3AN 01617980005 01617735572 Telephone number: Fax number: Email address: Provider web address: None Name of registered provider(s): Name of registered manager (if applicable) Mrs Mavis Birkenshaw Type of registration: Number of places registered: Conditions of registration: Category(ies) : Dr Kumar Shamroa Kotegaonkar,Mr S R Latimer care home 41 Number of places (if applicable): Under 65 Over 65 41 old age, not falling within any other category Conditions of registration: Date of last inspection Brief description of the care home 0 0 2 1 1 2 0 0 9 Oak Lodge is a care home providing nursing and personal care for older people. It is a redeveloped building with the addition of a purpose built extension. Several of the bedrooms have ensuite facilities. There is nearby access to the motorway network and the home is very close to supermarkets and shops. The main door at the front of the home and the conservatory allow level access for wheelchair users and people who have problems climbing steps. The home is Care Homes for Older People Page 2 of 7 Brief description of the care home registered to care for 41 residents and provides accommodation in mainly single bedrooms on the ground and first floors. The bedrooms on the first floor are reached either by stairs or passenger lifts. There is a large lounge area to the side of the home and in front of this is the conservatory. This looks out onto a small garden area. There is also a large dining room and at the far end of this, there are two small, but bright sitting rooms. The toilets and bathrooms have aids to assist people with a disability or mobility problem. The home runs a Rapid Response service, which provides urgent short term nursing care for people who do not necessarily require admission to hospital. The weekly fees at the time of last key inspection ranged from 424 pounds to 538 pounds, according to care needs. Some people in receipt of Rapid Response or Continuing Care had individual fees in accordance with their health needs assessment. Additional charges were made for private chiropody, hairdressing and newspapers. Care Homes for Older People Page 3 of 7 What we found: This was a random unannounced inspection of Oak Lodge Care Home which included a visit to the service. This was undertaken as a result of allegations received that the home was not acquiring police or personal checks on staff prior to appointment. The inspection encompassed information at the last key inspection and since. Interviews took place with the registered manager and the operations manager. A selection of five personnel files of recently appointed members of staff was examined. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action 1 7 15 All people accommodated must have a care plan. So that their needs are known and can be acted upon by staff. 14/12/2009 2 30 18 A full training plan is required. So that all staff have access to the courses they require. 01/01/2010 Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action 1 29 19 The home must obtain two written references prior to the employment of staff. So that their suitability is confirmed. 22/03/2010 Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. 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