Latest Inspection
This is the latest available inspection report for this service, carried out on 30th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Oakfield Nursing Home.
Annual service review
Name of Service: Oakfield Nursing Home The quality rating for this care home is: The rating was made on: two star good service 2 9 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Vivienne Morris Date of this annual service review: 1 7 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Lancaster Road Forton Nr Preston Lancashire PR3 0BL 01524792194 01524792666 fitdog@btconnect.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: Portland Care Services Limited Number of places (if applicable): Under 65 Over 65 28 0 28 0 28 0 The registered person may provide the following category of service only: Care home with Nursing - Code N. To service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP. Physical Disability - Code PD. Dementia Code DE. The maximum number of service users who can be accommodated is 28. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Oakfield Nursing Home is situated in Forton on the main A6 route, with easy access to Lancaster, Preston and the nearby village of Garstang. It is currently registered for 28 older people who need personal or nursing care. There
Annual Service Review Page 2 of 6 2 9 1 0 2 0 0 8 are 26 single bedrooms, of which 18 have en-suite facilities, and 1 double room for those wishing to share facilities. There are pleasant garden areas and wheelchair access to the home and there is a passenger lift in place. There are trained nurses on duty 24 hours a day and good levels of staff in place. Mrs Leonie Bull is the registered manager of the home and Mr Anthony Bull is the administrator. Mr Hadyn Hughes of Portland Care Services Ltd owns the home. As of the 17th November 2009 the fees ranged from £580 to £735 (continuing care) per week, with additional costs for hairdressing and chiropody. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included. The Annual Quality Assurance Assessment, referred to as the AQAA, that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people living at the home. It also gives us some numerical information about the service. The Inspection Record. This is a document where we record any activity or information that we receive about the home. Surveys returned to us by people using the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened at the home, these are called notifications and are a legal requirement. The previous key inspection report. What other people have told us about the service. What has this told us about the service? The home sent us their Annual Quality Assurance Assessment. It was clear and gave us all the information requested. We looked at the information in the AQAA and our judgement is that the home is still providing a good service for the people living at Oakfield and that the providers know what further improvements they need to make. We received comment cards from five people living at Oakfield who tell us that they are generally happy with the service provided. They are particularly pleased with the care and support they receive, including medical care and the quality of meals provided. They also tell us that they would know who to speak to if they were not happy and that they would know how to make a formal complaint, should the need arise. When asked about activities provided responses from those living at the home varies. Two people tell us that there are always activities provided which they can take part in, another two said that there are sometimes suitable activities provided and one person indicates that there never are activities provided that they can participate in if they wished to do so. When asked what the service does well comments from those living at Oakfield included, Gives good medical and nursing care. The staff are excellent. There is a good choice of meals. Staff really care, All care given is good. The needs of all residents are seen to, however small, The nursing care is good. The food is excellent and visitors are treated sensitively and The staff are always welcoming, kind and helpful. The food is of a very high standard. The garden has improved considerably this year. Annual Service Review Page 4 of 6 When asked what the home could do better comments from relatives included, Arrange more activities for those who are still mentally and physically able to benefit, Some carers tend to patronise the residents and More seating areas and access to take mum outdoors when weather permits. Improve the cleanliness of the carpet in the seating area in the main room and provide more activities for the residents. When asked if there was anything else people would like to tell us one relative commented, The staff and management have a good and very welcoming relationship with residents and their families. Close relatives are kept up to date with treatment and well being of the resident, which is very reassuring and another wrote on the comment card, There have been occasions when I have been obliged to make a fuss on my mothers behalf over things like lost or mislaid property before the staff acted. There seems to be a lack of communication between shifts. The person in charge had certainly been briefed but it hadnt filtered down to the carers, probably due to lack of time because the staff are always busy. We received comment cards from 11 staff members who told us that they are given training which is relevant to their role, which helps them understand and meet the individual needs of people they provide support for and which keeps them up to date with new ways of working. They also told us that they would know what to do should they have concerns about the welfare of someone living at the home. Six out of the 11 staff members who sent us comment cards said that there were always enough staff on duty to meet the individual needs of all the people who use the service. One of these people wrote, Sometimes there are more that enough staff on duty. When asked what the service does well people working at the home provided us with many positive comments, which included, It provides a warm, comfortable, well maintained, tidy and clean environment. Also gives up to date care from the complex nursing needs to cups of tea. The food is excellent and staff are well qualified and We have a very strong staff team who work well together. There is a good choice of meals and the home is clean and tidy. One staff member said, This is a very enjoyable place to work. When asked what the service could do better one staff member wrote, Mandatory training and record keeping of staff files and another commented, To provide a covered terrace outside for residents to enjoy the fresh air and outdoors. The service continues to let us know about things that have happened since our last key inspection and they have shown us that any concerns raised have been managed well in conjunction with social services and ourselves, where appropriate. The providers work well with us and they have demonstrated that their service continues to provide good outcomes for the people who live at Oakfield. What are we going to do as a result of this annual service review? The Care quality Commission will continue to monitor information about this service and will carry out an inspection when required. Annual Service Review Page 5 of 6 Reader Information
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