Latest Inspection
This is the latest available inspection report for this service, carried out on 20th May 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Oaklands Nursing Home.
What the care home does well The home is well maintained so that people live in safe comfortable surroundings. Relationships between staff and residents appeared friendly. Staff carry out their duties calmly and unhurriedly so that residents felt safe and valued. People`s health is monitored so that they get the right support and equipment is provided so that people living at the home stay safe. Quality monitoring processes are in place to ensure that people living in the home are able to give their opinion regarding the support they get and this ensures the home continues to improve the services offered. What the care home could do better: We consider that Oaklands Nursing Home continues to provide excellent outcomes for the people living there and would expect the home to continue to review its service to make sure that the high standards we have found at our visits there are maintained and, where possible, improved. Random inspection report
Care homes for older people
Name: Address: Oaklands Nursing Home 10 Tarvin Road Littleton Chester Cheshire CH3 7DG three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Julie Porter Date: 2 0 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Oaklands Nursing Home 10 Tarvin Road Littleton Chester Cheshire CH3 7DG 01244335060 01244335076 cvhounsell@hotmail.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Ms Charmaine Vivienne Hollis Type of registration: Number of places registered: Conditions of registration: Category(ies) : Dr V. K. Trehan care home 40 Number of places (if applicable): Under 65 Over 65 40 0 old age, not falling within any other category physical disability Conditions of registration: Date of last inspection Brief description of the care home 0 4 Oaklands Nursing Home is a care home providing nursing care and accommodation for 40 people. The majority of service users are older people, although the home is registered to provide a service for up to 4 adults with physical disabilities. Oaklands is owned by Dr V Trehan and is located in Littleton on the outskirts of the city of Chester, close to the village of Christleton, and benefits from the amenities provided by both these centres.The home is a three storey building with access to all levels being provided by a passenger lift. There are 32 single rooms, 30 of which have en-suite
Care Homes for Older People Page 2 of 8 Brief description of the care home facilities, and 4 double rooms. In addition there are communal assisted bathing facilities. Day space consists of three lounges, an interview room and a separate dining room. There is a large garden to the front and side of the property and parking at the rear. The range of the fees is available from the manager. Additional charges are made for hairdressing, chiropody, newspapers and outings. Care Homes for Older People Page 3 of 8 What we found:
One inspector visited Oaklands Nursing Home on 20 May 2010 to check that the home continues to maintain standards in relation to Health and Personal Care and Complaints and Protection. The home is very well maintained so that it provides safe and comfortable surroundings for people to live in. During our visit we heard a public address system that could be heard throughout the building being used to call staff. We also saw that there was a one way mirror situated between the nurses station and the lounge. Consideration needs to be given as to whether these are necessary, as both of them impact on the privacy of the people who live at Oaklands. We looked at two care plans and saw that the persons needs were being monitored so they get the support they need from staff and any equipment needed provided to ensure they maintain their safety. We spoke with two relatives during our visit who were very complimentary about the care and support their relative got from staff in the home. The home has policies and procedures for medication administration and medicines are given by qualified nursing staff on duty, so that they have the correct qualifications and skills to do this safely. We observed staff reassuring people when they needed to be moved and when they were confused or agitated. We saw that do not disturb signs were available for the bedroom doors for when people wanted or needed privacy, or for when they were being helped with their personal care. Staff spoke gently and kindly with people and offered them the necessary support whilst maintaining peoples dignity. One person living in the home told us that staff were lovely. There are good relationships with other health professionals visiting the home so that everyone is working in the best interests of the people living there. We saw that the home has a formal complaints procedure and we were told that they have not received any complaints. No complaints about the home had been raised directly with us. We spoke with people living in the home and any relatives available on the day and they told us told that they felt confident that any matters raised with the home would be dealt with appropriately. We saw that there were informal meetings for the residents where they are able to give their opinion of the running of the home. Quality monitoring processes are in place which ensure that people are given the opportunity to express their views about the running of the home and these are used effectively to improve the quality of home. The home had a dedicated training officer who had the necessary qualifications to train the staff. Records showed us that most staff had attended either Abuse in the care home or Recognising and responding to abuse training. We were told that further training on safeguarding vulnerable adults had been ordered and there was a plan to do refresher training with all staff. Training records also showed us that senior staff had attended training relating to the Mental Capacity Act and Deprivation of Liberty Safeguards so that they were aware of this legislation and how to use it appropriately. What the care home does well:
Care Homes for Older People Page 4 of 8 The home is well maintained so that people live in safe comfortable surroundings. Relationships between staff and residents appeared friendly. Staff carry out their duties calmly and unhurriedly so that residents felt safe and valued. Peoples health is monitored so that they get the right support and equipment is provided so that people living at the home stay safe. Quality monitoring processes are in place to ensure that people living in the home are able to give their opinion regarding the support they get and this ensures the home continues to improve the services offered. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
