Latest Inspection
This is the latest available inspection report for this service, carried out on 13th October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Oaklea.
Annual service review
Name of Service: Oaklea The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mick Gough Date of this annual service review: 1 5 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 29 Oak Road Woolston Southampton Hampshire SO19 9BQ 02380446452 F/P02380446451 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Ngoni Madzvamutse Conditions of registration: Category(ies) : learning disability Conditions of registration: In Chorus Ltd Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users to be accommodated is 5. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: LD - Learning Disability Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: New manager has been registered with the Care Quality Commission. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The home is situated in a detached house in the residential area of Woolston, close to Woolston shopping centre and other local amenities. The area is well served by public transport with frequent buses to and from Southampton city centre. The home also has
Annual Service Review Page 2 of 6 its own transport. The use of the building as a care home is not obvious and it is domestic in scale. It is registered to accommodate and provide personal care and support for up to five people between the ages of 18 and 65 with learning disabilities. The home supports people who have Autistic spectrum disorders. Accommodation is spread across two floors and consists of five single bedrooms all with en suite toilets. People also have access to a lounge, dining room, kitchen/diner, second lounge/quiet room and two bathrooms, a shower room a private garden and a garage. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection, which was carried out on 16 October 2007 and the last Annual Service Review which was carried out on the 9 October 2008. Other information we looked at included; The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. Relevant information from other organisations. What other people have told us about the service. Information we received from surveys that were sent out to service users, staff, health care professionals and other stakeholders. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) on time. This was well completed and gave us all the information we asked for. Currently the service is accommodating 5 service users. 4 service users returned surveys and all responded positively. They told us they can make their own decision about what they do each day. We also received surveys from 5 members of staff who told us that they are given training, which is relevant to their role and this helps them to understand and meet the individual needs of service users. The last key inspection and the AQAA shows that the home has policies and procedures available for residents regarding complaints and the AQAA told us that the home has not received any complaints in the last 12 months. The home has told us that in the last 12 months they have increased the range of occupational opportunities for residents, with 2 different residents now attending a total of 4 different work placements. All residents have enrolled on age and ability appropriate college courses for September 2009. The home has also identified areas where they could do better and told us that during the course of the next year, they plan to have discussions with two residents on the possibilities of them moving to smaller accommodation. They told us that they intend to explore further ways to improve the communication opportunities for the three residents with limited verbal communication, to enable them better to express their Annual Service Review Page 4 of 6 feelings and preferences. The home also intends to increase the range of in house activities and to widen the range of community activities for residents. From the information available to us our judgement is that Oaklea is still providing a good service and the home continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and we will do a key inspection by 13 October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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