Latest Inspection
This is the latest available inspection report for this service, carried out on 20th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Orchard House.
Annual service review
Name of Service: Orchard House The quality rating for this care home is: The rating was made on: two star good service 1 0 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Janis Robinson Date of this annual service review: 0 3 0 3 2 0 1 0 Annual Service Review Page 1 of 7 Information about the service
Address of service: 401 Shoreham Street Sheffield South Yorkshire S2 4FB 01142494255 01142494256 none Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Orchard Care Number of places (if applicable): Under 65 Over 65 10 0 The service can accommodate existing service users when they reach the age of 65 provided their care needs can be met. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Orchard House is a care home providing services for up to ten adults with a learning disability. It is based in an inner city area of Sheffield. The home was originally two terraced houses, which have been converted into one dwelling. Accommodation is provided on the ground and first floors. The second floor provides office and sleeping in space for staff. All of the ten bedrooms are single, six have en-suite facilities. A communal bathroom is provided on the ground and first floor. Communal space consists of two lounges, a dining room and kitchen. A small laundry is provided. There is a small garden to the front of the property. Written information about the home and the latest CQC (Care Quality Commission) inspection report is available from the home.
Annual Service Review Page 2 of 7 1 0 0 3 2 0 0 9 Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all of the information that we have received, or asked for, since the last key inspection or annual service review. This included, The Annual Quality Assurance Assessment (AQAA) that was sent to us by the manager of the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? We received the AQAA on time, which demonstrated cooperation and responsiveness. The service told us how they incorporated peoples views so that people felt listened to. Examples given included, Regular meetings, care planning, planning meetings and buddy sessions, reviews and questionnaires. The service told us of changes they had made in response to listening to people. Examples given included, Care plan formats and case file formats have evolved over the period of time we have been open. Procedures within the home have been changed to the views of residents, relatives, staff and professionals where possible. This showed that peoples views were actively sought and responded to. The service told us of things they do well. Examples given included, Assessments prior to admission are undertaken alongside planned visits to the home to ensure all assessed needs can be met. Care plans are in place for each resident to outline the staff action required to meet identified needs. Residents are supported to take risks and make decisions about their lives. Annual Service Review Page 4 of 7 Access to day care and work placements is supported to those residents who wish to access these. Whilst the majority of residents independently access facilities in the local community, staff support some activities and trips out of the home. Residents health is monitored, and access to relevant health care professionals is available to ensure health is maintained. There is a complaints and adult protection policy in place to promote residents safety. Records are well organised and up to date. The service was able to identify the improvements they had made over the last twelve months. Examples included, Care plans are in the process of being improved with the addition of easy to read text in large print, pictures and diagrams, to make them more accessible to residents. Formal medication training for staff has been completed via the homes pharmacist. Two bedrooms have been provided with new carpets, and have been redecorated. Two new washers and a new freezer have been purchased. A survey has been undertaken as part of the homes quality assurance, to obtain the views of staff, residents and their representatives. The results have been comprehensively audited, and are produced in text and graphs. This showed that the service continued to develop and make changes so that peoples needs could be met. We spoke over the telephone to two people living at Orchard house. All of the comments made were positive and included, Im still happy here. Its alright. I have everything I need Its wonderful. I love it here. In the AQAA, the manager stated that of the nine permanent care staff, seven had achieved NVQ level 2 in care. The AQAA also stated that all staff were up to date with mandatory training so that their skills were maintained. We contacted Sheffield City Council, Contracts and Commissioning department, who told us We have no incidents recorded for Orchard House. The inspection record showed us that we had been notified of any incidents required by the regulations. No complaints had been received in the last twelve months. No adult safeguarding referrals had been made in the last twelve months. The manager stated in the AQAA that written policies and procedures were in place and we were provided with the dates they had been reviewed to make sure they were up to date. Annual Service Review Page 5 of 7 What are we going to do as a result of this annual service review? It is our statutory responsibility to inspect all care services at least once every three years. This annual service review has not changed our view of the quality rating of the service. Therefore we are not planning to inspect this service before the 9th of March 2012. However, we can inspect the service at any time if we have concerns about the quality of the service, or the safety of people using the service Annual Service Review Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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