Latest Inspection
This is the latest available inspection report for this service, carried out on 4th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Ormsby Lodge.
Annual service review
Name of Service: Ormsby Lodge The quality rating for this care home is: The rating was made on: two star good service 0 4 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Janet Ktomi Date of this annual service review: 2 5 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 1 Ormsby Road Southsea Portsmouth Hampshire PO5 2AL 02392738752 02392367956 declarke@ormsbylodge.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mr David Ernest Clarke,Mrs Ninfa Clarke Number of places (if applicable): Under 65 Over 65 12 0 The maximum number of service users who can be accommodated is: 12 The registered person may provide the following category/ies of service only: Care home only - PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - LD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Ormsby Lodge is a residential service providing care and support to ten adults who have learning disabilities and complex behavioural needs. Ormsby Lodge is owned by Mr and Mrs Clarke who also own another residential service and a separate day service for service users with complex learning disabilities. Ormsby Lodge is a large period house set in a street of similar properties in a central location in Southsea. The house is set out over four storeys, the basement is used for storage and the service users accommodation is on the other three floors. The top floor has a small semi selfAnnual Service Review Page 2 of 6 0 4 1 2 2 0 0 8 contained flat with two single bedrooms, this can accommodate people who need limited support. There are further bedrooms on the first floor, one of which is a twin room and there is one ground floor bedroom. The service does not accommodate people with physical disabilities or nursing needs. Service users are supported to use local amenities, which are a short walk away. The home is owned by Mr and Mrs Clarke and managed by registered manager Sally Fenner. Up to date information about fees is available from the manager. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people with an interest in the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection carried out in December 2008. Other information we have received about the service. What has this told us about the service? The home sent us their Annual Quality Assurance Assessment (AQAA) when we asked for it. The AQAA was completed by the registered manager to a very high standard and provided all the information that was required. Information in the AQAA indicated that the home regularly consults with the people who live there and fully considers their views and opinions when making decisions about the service. We sent comment cards to the people who live at the home. One completed comment card was returned. This stated that the person was happy living at the home, was able to do what they wanted during the day, evening and at the weekend. They also stated that care staff and the manager treat them well and listen and act on what they say. We also sent comment cards to the home for staff to complete. Four completed comment cards from staff have been received. These all stated that staff receive appropriate training and feel they have the necessary skills to meet the needs of the people who live at the home. No concerns were raised in any staff comment cards. Some staff added comments including I am currently working with a good team, routines work well and I enjoy my role. Another added Ormsby lodge does well to provide a caring and supportive working environment. Its work ethic ensures that its residents are able to have a fulfilled life and promotes independence. The welfare of clients is central to all work that is done. The AQAA stated that the home employs ten care staff, six of whom have an NVQ of at least level 2 in care. The AQAA also stated that staff are provided with all mandatory and other relevant training to ensure that they have the necessary skills to meet the needs of the people who live at the home. Annual Service Review Page 4 of 6 We also sent surveys to the home to give to external health and social care professionals who may have information about the home. No completed comment cards have been received from other people. The home was previously visited by the commission in December 2008 when a key unannounced inspection was undertaken. This concluded that the home was providing good outcomes for people who lived there. No requirements or recommendations were made following the previous key inspection. The home has notified us about several incidents that have occurred. These indicate that the home has taken all the necessary action following incidents/accidents to prevent recurrence. The AQAA stated that the home had received one complaint over the past year which had been resolved within twenty-eight days. No complaints about the service have been received at the commission. What are we going to do as a result of this annual service review? All the evidence and information indicates that the service continues to provide good outcomes for people who live there. We are not going to change our inspection schedule and will undertake a key inspection before 25th November 2010, however we may inspect the service at any time should we decide we need to. Annual Service Review Page 5 of 6 Reader Information
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