Latest Inspection
This is the latest available inspection report for this service, carried out on 11th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Overton House.
Annual service review
Name of Service: Overton House The quality rating for this care home is: The rating was made on: two star good service 1 5 1 1 2 0 0 7 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Michael Murphy Date of this annual service review: 0 6 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 2 Newton Avenue Longsight Manchester M12 4EW 01612732555 Telephone number: Fax number: Email address: Provider web address:
angiebaker2@gmail.com Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia old age, not falling within any other category physical disability Conditions of registration: Mrs Angela Asomaning Number of places (if applicable): Under 65 Over 65 0 0 1 1 19 0 The maximum service users who can be accommodated is: 19 The registered person may provide the following categories of service only: Care home only - Code PC to service user of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Mental disorder - over 65 - Code MD(E) (maximum number of places 1) Physical disability - Code PD (maximum number of places 1) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Overton House is a privately owned residential care home providing personal care and accommodation for 19 older people. The home is located in the Longsight district of
Annual Service Review Page 2 of 6 1 5 1 1 2 0 0 7 Manchester. Longsight is a multicultural residential area, which is close to the city centre and is within reach of good transport links to Stockport and surrounding areas. The home is a large Victorian style property. It is located on a corner plot by a busy junction of the A6. Bedroom accommodation is on the ground and first floors. There are 3 single and 8 shared bedrooms. All rooms have a wash hand basin and basic furnishings are provided. None of the rooms have en-suite facilities. There is a passenger lift. Accessible toilets and bathrooms are located on both floors near to bedrooms and living rooms. There are two lounge facilities on the ground floor, one of which is the designated smoking area. A separate dining room is available. Parking is limited to the roadway in front of the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gives us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. This document reflects that they have not received any complaints since the last inspection and they have not needed to make any safeguarding referrals. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. For example the AQAA told us that the health, care and support needs of residents continue to be met properly. Also we were informed that staff continue to be provided with appropriate training (including safeguarding training) and the views of residents are sought and acted upon. We received comments about the home from eight people who live there. Comments made included: they do things well here, the food is very good, they look after me well, they do everything well, they serve me good food and look after my needs well, I am happy here, the care I get here is very good, the staff are always here for me and my clothes are always clean and ironed. We also recived comments from eight staff who work at the home. Their responses Annual Service Review Page 4 of 6 indicated they were being supported by the manager of the home and receiving training to ensure they could meet the care and support needs of residents properly. The home continues to let us know about things that have happened since our last key inspection and they have shown they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for people who use it. What are we going to do as a result of this annual service review? The Care Quality Commission will continue to monitor information about this service and will carry out an inspection when required. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
