Latest Inspection
This is the latest available inspection report for this service, carried out on 25th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Rosewood Lodge.
Annual service review
Name of Service: Rosewood Lodge The quality rating for this care home is: The rating was made on: three star excellent service 1 9 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Harina Morzeria Date of this annual service review: 2 1 1 2 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 45-47 Valentines Road Ilford Essex IG1 4RZ 02085544343 Telephone number: Fax number: Email address: Provider web address:
permjit.mann@btinternet.com Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Kulwant Singh Mann Number of places (if applicable): Under 65 Over 65 19 0 0 19 The maximum number of service users who can be accommodated is: 19 The registered person may provide the following category of service only: Care Home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Dementia - Code DE Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Rosewood Lodge is a care home providing personal care and accommodation for 19 older people. It was first registered in 1995. The home is situated in a residential area in the London Borough of Redbridge, overlooking a park. It is within easy reach of the town centre and other local facilities, such as small shops, pubs, a post office and other amenities. All bedrooms are situated on the ground and first floors, which are served by a lift and stairs. There are three lounges and a separate dining area
Annual Service Review Page 2 of 5 1 9 0 3 2 0 0 9 downstairs plus a garden, for the residents enjoyment. All the bedrooms occupied by the residents are single and two have en-suite facilities. Various in-house activities are provided, such as exercise class, art and craft, floor basket ball, bingo and outings, including cinema trips, pub lunches, walks in the park, theatre trips, shopping and weekly visits to church. The residents are able to have their meals flexibly, or in their rooms if they are unwell. A hairdresser visits the home weekly, as well as a reflexologist and a manicurist. Staff showed a caring and sensitive attitude towards the residents, which was confirmed by the residents spoken to on the day of the inspection. The Statement of Purpose and the Service User Guide are issued to every prospective resident and both of these documents are displayed in the entrance hall of the home. A copy of the most recent inspection report is also available. A resident or relative/representative could ask for his or her own copy, which the manager would make available. The fees for the home are #500-#570 a week. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The quality rating for this service is excellent. This means that people who use the service experience excellent quality outcomes. This rating was made at the last key unannounced inspection at the home in March 2009. We looked at all the information that we have received since the last key inspection. This included: The Annual quality Assurance Assessment (AQAA) which was completed and sent to us by the manager. This is a self-assessment process, which all providers are required to complete once a year. It focuses on how well outcomes are being met for people using the service. It also provides us with some statistical information about the service. What the manager has told us about things that have happened in the service, these are called notifications of events and these are a legal requirement. Information about how the service has managed any complaints and safeguarding issues since the last inspection. Relevant information received from other organizations. A telephone conversation with the manager of the service to discuss information in the AQAA for clarification, as well as any recent developments in the service. Whether any requirements made at the last inspection have been complied with. The previous key inspection. What has this told us about the service? At the last key inspection in March 2009, this care home complied with the National Minimum Standards and was assessed as being an excellent service. Since that time the Commission has not received any direct complaints. One notifiable incident was reported which was appropriately dealt with by the Health Agency and an adequate record of action taken has been maintained by the manager. The manager stated, that there continues to be a stable staff group. Staff training is given a high profile and the majority of the staff have their NVQ 2 in care and undertake regular training. The registered manager is experienced and competent to run the home. They continue to improve the environment. The registered person always notifies the Commission of events affecting the service users as required under Regulation 37 of the Care Home Regulations 2001. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will carry out an unannounced inspection before the end of March 2012. However, we can inspect the service at any time if we have any concerns about the quality of the service or the health and safety of people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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