Latest Inspection
This is the latest available inspection report for this service, carried out on 12th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Rushley House.
Annual service review
Name of Service: Rushley House The quality rating for this care home is: The rating was made on: two star good service 1 9 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Felicity Lacey Date of this annual service review: 2 7 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 327 Lancaster Road Morecambe Lancashire LA4 6RH 01524417405 01524406254 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Thackray Care Services Ltd Number of places (if applicable): Under 65 Over 65 0 13 The registered person may provide the following category/ies of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP The maximum number of service users who can be accommodated is: 13 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Rushley House is a small home situated in the residential area of Morecambe, accessible to local shops and amenities. The home is a large detached house built over two floors. The home is set within its own very pleasant grounds, which residents can access. There is one main lounge, a dining room and the hallway provides a pleasant and roomy thoroughfare. There is also a separate conservatory. All the rooms are single and six have ensuite facilities. There are toilets and bathrooms on both floors and a range of aids, including a stair lift and bath hoist. Details of current fees can be 1 9 1 1 2 0 0 8 Annual Service Review Page 2 of 6 obtained from the registered provider/manager of the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included; The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and by staff. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection report. Relevant information from other organisations. What other people have told us about the service. Information from any visits we have made to the service. What has this told us about the service? The care home sent their AQAA when we asked for it. It gave the basic information required, however some sections were brief and lacked evidence of the outcomes for people living at the home. Four surveys were received from people who live at the home they were positive in their views about the standards of care at Rushley House. The comments included: The home is always well kept and clean with plenty of staff, who are always friendly and helpful. The meals are very good and the grounds are always tidy. The staff are always very polite. Everyones birthday is recognised. Christmas is a very enjoyable occasion. The AQAA indicated that there have been no changes to the admission processes at the home. People have their needs assessed prior to being admitted. The people living at Rushley House are encouraged and supported to maintain contact with their friends and local community. There is weekly entertainment. The AQAA states that people are helped to exercise choice and control over their own lives. There have been two complaints dealt with by the home over the past year. These have been investigated in line with the complaints procedure. All people at the home Annual Service Review Page 4 of 6 are given a copy of the complaints procedure and sign to acknowledge receipt of this. Staff are trained in safeguarding. The home has policies and procedures in place to deal with any safeguarding issues. The AQAA indicates that the home is well maintained and meets health and safety requirements. People have specialist equipment to maximise their independence. Staff have attended training in Infection Control. There is a low turnover of staff at the home which provides consistency of care. All staff have achieved the recommended qualification for people working in the social care field. The home has a safe recruitment policy and all required checks are obtained prior to employment. Staff are encouraged to undertake additional training and received formal supervision six times a year. The manager is experienced. She states that she continually seeks the views of residents. The information provides by the manager indicates that routine health and safety checks are completed and equipment at the home is serviced regularly. What are we going to do as a result of this annual service review? We will continue to monitor information about this service. We can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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