Latest Inspection
This is the latest available inspection report for this service, carried out on 14th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Seagull.
Annual service review
Name of Service: Seagull The quality rating for this care home is: The rating was made on: two star good service 2 5 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Janet Ktomi Date of this annual service review: 0 6 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 2 Witbank Gardens Shanklin Isle Of Wight PO37 7JE 01983864850 01983864850 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Islecare Ltd Number of places (if applicable): Under 65 Over 65 6 0 The maximum number of service users to be accommodated is 6. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Seagull is a home providing care and accommodation for up to six people with a learning disability. It is managed by Mr Christopher Hyland on behalf of Islecare Ltd. The home is a detached two-storey property set in its own reasonable sized grounds and situated in a quiet residential area of Shanklin. A convenience store is within walking distance from the home and the town of Shanklin with its shops, amenities and leisure facilities is approximately half a mile from the home. There is a large garden to the rear, which is available for people to use. Off-road parking is to the front
Annual Service Review Page 2 of 6 2 5 1 1 2 0 0 8 of the building. There is no lift to the first floor and residents on that level are fully ambulant. Information about fees is available from the manager. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Surveys were sent to the home for distribution and we received five from people who live at the home and seven from staff who work at the home. Other information we have received about the service. What has this told us about the service? The home sent us their Annual Quality Assurance Assessment (AQAA) when we asked for it. The AQAA was completed by the registered manager. It was fully completed and provided all the information required. The previous key inspection was undertaken in November 2008. No requirements or recommendations were made following the previous inspection and the report concluded that the home provided good outcomes for people living there. We sent comment cards (surveys) to the home to give to people who live at the home to complete. Five completed surveys were received - one from each of the people living at the home. Three people had received assistance from their key worker and two assistance from a relative to complete the surveys. The surveys all indicated that people were happy living at the home. Those completed with the assistance of relatives had added comments including all areas of care are very well provided, it does most things well and Im very happy and settled. Seven staff members completed comment cards all stated that they have the necessary training and felt able to meet the needs of the people who live at the home. Care staff added comments including I feel that all the residents and staff are happy within the environment, I feel that the staff group and residents have a very good rapport. The AQAA stated that six of the eight staff employed at the home have at least an NVQ level 2 in Care. The AQAA also identified that the home has had a very consistent staff team with only one member of staff having left the home in the past year. Annual Service Review Page 4 of 6 Comment cards were also sent to the home to forward to external professionals. No completed surveys were received. The AQAA stated that the home had received no complaints over the past year and that there had been one safeguarding investigation completed by the local social services department which had resulted in no action being taken in respect of the home or homes staff or registered manager. The home has notified the commission of incidents that have occurred in the home that may adversely affect the people living there. Notifications have indicated that the home has acted appropriately. What are we going to do as a result of this annual service review? There is no evidence to indicate that the service is not continuing to provide good outcomes for people who live there. We are not going to change our inspection schedule and will undertake a key inspection before 5th November 2010, however we may inspect the service at any time should we decide we need to. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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