Latest Inspection
This is the latest available inspection report for this service, carried out on 17th February 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Seaton Hall.
Annual service review
Name of Service: Seaton Hall The quality rating for this care home is: The rating was made on: two star good service 2 4 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Andrea Goodall Date of this annual service review: 0 5 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 10 The Green Seaton Carew Hartlepool TS25 1AS 01429260095 01429263318 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Arnold George Barrington Wilks Number of places (if applicable): Under 65 Over 65 0 31 The maximum number of service users who can be accommodated is 31 The registered person may provide the following scategory of service only: Care home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category - Code OP, maximum number of places: 31 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Seaton Hall is situated on the village green in Seaton Carew. The front of the building looks out over the promenade and has lovely sea views. The building is made up of a traditional old building, with a modern extension. An enclosed courtyard garden is located at the back of the building. Accommodation at Seaton Hall is provided over three floors, with lift and stair access to the upper levels. There are communal toilet and bathing facilities located around the home . The home has two spacious lounges 2 4 0 2 2 0 0 9 Annual Service Review Page 2 of 6 and a dining room. The home is registered to provide care for up to 31 older people. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information we have received about Seaton Hall since the last key inspection on 24th February 2009. This information included the Annual Quality Assurance Assessment (AQAA). This is a self-assessment document that the manager has completed to tell us how well outcomes are being met for the people who live here. We have also looked at any other information we have received, such as events or changes that the home has told us about. These are called notifications and it is important that the home keeps us upto-date about anything that affect the running of the service. We have looked at the previous inspection report to see what improvements the home has made since then. We talked to the manager about any changes to the service. What has this told us about the service? The Provider sent us the AQAA when we asked for it. The AQAA was very detailed and gave us all of the information we asked for. Like many homes in the area, Seaton Hall has had very few new residents for some time and at this time there are 15 people living here. The AQAA shows that the low occupancy has affected the availability of finance for improvements. For example, planned refurbishment such as en-suites has not yet taken place. Following a request by CQC, the homes accountant wrote to us in May 2009 to confirm that the home remained financially viable. The AQAA shows that the home has made improvements wherever possible. The home brochure has been improved to give more description of the service, so that potential new residents would have more details of what to expect. Care plans (which are records about what people need support with) have been improved so that there is more guidance for staff about how to care for peoples individual needs. It is very good practice that all staff have completed a Dementia Awareness course and most staff have also completed a Dementia, Delirium and Depression course. This means they have good understanding of how to support people with dementia care needs. It is also good that most staff have a national qualification in care (called NVQ level 2) and there are plans for the remaining staff to work towards this award. The home continues to make plans for improvements for the future. It is planned that a Residents Forum will be created to give residents a greater influence in how the home is run. The Provider is hoping to set up an internet website to inform people about the service. The home would also like to employ an activities staff to provide a greater range of activities for the people who live here. The home would like to develop a sensory room that will provide a stimulating experience for the people who live here. At the last inspection earlier this year, residents had many positive comments to make about the service they receive here. We have had no indication that this has changed. A recent monitoring visit by independent lay visitors reported that people living at Annual Service Review Page 4 of 6 Seaton Hall continue to enjoy a good service. The AQAA shows that the home has had no complaints. CQC has received no complaints or safeguarding adults referrals about the home. We feel that Seaton Hall is still providing a good service for the people who live here. What are we going to do as a result of this annual service review? We are not going to change our inspection plan. However we can inspect the home any time if we have concerns about the quality of the service or the safety of the people who live here. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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