Latest Inspection
This is the latest available inspection report for this service, carried out on 31st December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Seaview House.
Annual service review
Name of Service: Seaview House The quality rating for this care home is: The rating was made on: two star good service 0 6 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Margaret Drury Date of this annual service review: 2 5 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Seaview House Crosscanonby Maryport Cumbria CA15 6SJ 01900819041 Telephone number: Fax number: Email address: Provider web address:
www.c-i-c.co.uk Community Integrated Care Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 4 0 The registered person may provide the following category of service only: Care home only - Code PC. To service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD. The maximum number of service users who can be accommodated is: 4. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Community Integrated Care provides the services and care at Seaview House and have other similar properties in Cumbria and throughout the Country. Four service users with a learning disability can make their home here. This is a detached property standing it its own grounds with car parking facilities adjacent to the property. There is a lounge, dining room and kitchen, bathroom and toilet, separate toilet, utility room and one single bedroom on the ground floor. On the first floor there is a bathroom and toilet, which includes a walk-in shower, an office and 0 6 1 0 2 0 0 8 Annual Service Review Page 2 of 6 three single occupancy private bedrooms. The ground floor bathroom is fitted with an adjustable height bath and hoist. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? This annual service review for Seaview house included the following: An Annual Quality Assurance assessment (AQAA) was sent to to the home to be completed by the registered manager. This was returned to us, The Care Quality Commission (CQC) within the specified timescale . The AQAA is a self assessment and dataset that is completed annually by every registered service provider. It is one of the main ways we gather information about the provision of care and how the providers believe they are meeting the assessed needs of the people using their service. The manager gave us details about what the home has achieved over the past year and what they are hoping to put in place during the next 12 months. We sent out survey questionnaires to residents and staff to ask their opinion about the level of care and support provided. We looked at information received about how the manager had dealt with any concerns, complaints or adult protection issues. We looked at previous inspection reports and at information received from external agencies. We also looked at any notifications sent by the manager concerning events or incidents that adversely affect the health and well being of the residents. What has this told us about the service? From the details outlined on the AQAA and information received from other agencies we judge that this home continues to meet the National Minimum Standards (NMS) of the Care Standards Act. We received completed questionnaires from residents that indicated they were happy with the care and support they received. Comments included, The home caters well for my needs and the care I receive and The home meets all my needs. Staff surveys told us that, The home is good at promoting person centered planning and treats each resident as an individual and there is good training for the staff, The home develops and promotes training opportunities for staff and works effectively adopting a person centered approach, All the residents are well looked after. Comments from staff did, however indicate that there are problems with recruitment and retention of staff that would improve with better pay and terms and conditions of employment. The AQAA illustrated how the manager has worked with the staff team to improve the quality of care provided to those living in Seaview House. There has been a review of the statement of purpose and resident guide and there are some family members now attending the 6 monthly reviews. All those living in the home have been assessed by the commissioning authority with regards to current and future accommodation. All residents now have a detailed path for future plans and activity evaluation sheets have been introduced. These record any activities undertaken and whether or not they are suited to the individual. Two of the residents have been away on holiday and another is planned. A special birthday has been celebrated with an activity of their choice and a lunch provided by the day centre. Individual health action plans have been developed in a new format to ensure all health care needs are met promptly. A new Parker bath has been installed that is beneficial to both residents and staff. It also promotes independence and Annual Service Review Page 4 of 6 relaxation. Safeguarding of vulnerable adults is now a standard item on the agenda for home meetings and this is also discussed during staff supervision. Improvements have been made to the garden area , a new shower has been installed and a new washing machine purchased. Staff training has been completed in the following subjects, adult protection, food hygiene, first aid, positive communication, infection control, moving and handling, medication and fire safety. The manager has completed training in the Deprivation of Liberty. According to the information on the AQAA over the next 12 months the manager hopes to put in place the following changes. The home will work alongside the social work team allocated to one of the residents to achieve the best possible care and support. The social work team will also be invited to the review meetings. The manager wants to build on the sensory equipment in the bathroom to include new lighting and blinds. The homes vehicle is to be replaced and new bedding and curtains are to be purchased. Other improvements to the environment include new flooring and bedroom furniture. Staff training will include 6 monthly updates in adult protection, first aid and 1 member of staff will start their NVQ course to add to those already qualified. The manager is hoping to attend specialist training in this subject to include recognition and reporting. What are we going to do as a result of this annual service review? The Care Quality commission will continue to monitor information about this service and will carry out an inspection when required. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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