Latest Inspection
This is the latest available inspection report for this service, carried out on 13th May 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Sennen Lodge.
Annual service review
Name of Service: Sennen Lodge The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sue Kinch Date of this annual service review: 2 0 0 5 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Sennen Lodge Kanes Hill Southampton Hampshire SO19 6AJ 02380471725 02380472361 manager.sennen@truecare.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Truecare Group Ltd Number of places (if applicable): Under 65 Over 65 8 0 The maximum number of service users to be accommodated is 8. The registered person may provide the following category/ies of service only: Care home only ? (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD) Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The manager was registered on 22th July 2008 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Sennen Lodge provides care and support to up to eight people with learning disabilities and specialises in autism. It is a large detached two-storey property situated in a semi-rural position on the outskirts of the city of Southampton, with reasonable access to local facilities. Annual Service Review Page 2 of 6 Whilst large, the building is domestic in nature and provides eight single bedrooms each having its own en-suite facility of bathroom and toilet. On the ground floor are a lounge/dining area and a small `quiet area?, together with an activity room and sensory room. The home?s kitchen, laundry and staff office are also all located on this floor. There is access to the rear patio and garden, which contains a summerhouse. Car parking for several vehicles is available immediately to the front of the property. Fees were reported by the manager at the inspection to range from 1700 - 2139 pounds per week depending on needs. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgments are that: the home is still providing a good service; that they review the service regularly through their own quality assurance systems and improve services and; they have identified further improvements they need to make to enhance the service. We received a completed survey one person people living in the home (helped by staff) as we were informed that others either did not want to take part or rely mostly on non verbal skills and were not able to take part. The responses to the questions about care in the home, in the completed survey were positive. The manager in the AQAA said that they are encouraging the involvement of independent advocates, family and friends as a result of listening to feedback. She also said that the home obtains their views through reviews and annual questionnaires. We asked seven people external to the service, including an advocate, two health professionals and four care managers, about their views of the service. We had a response from one person who said that they were pleased with developments since the current manager was appointed but would like to see more interaction between staff and people living in the home. In the AQAA the manager said that the home has recently employed an activities coordinator to promote choice individuality and accessibility and they plan to have more person centred activity plans. The home is Annual Service Review Page 4 of 6 also planning to improve communication methods used in the home and communication between staff and people living there. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 13th May 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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