Latest Inspection
This is the latest available inspection report for this service, carried out on 4th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Shadon House.
Annual service review
Name of Service: Shadon House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Allan Helmrich Date of this annual service review: 0 4 0 3 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: Northumberland Place Barley Mow Birtley Tyne and Wear DH3 2AP 01914102816 01914111209 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia mental disorder, excluding learning disability or dementia physical disability Conditions of registration: Gateshead Council Number of places (if applicable): Under 65 Over 65 23 5 5 0 0 0 The maximum number of service users who can be accommodated is: 23 The registered person may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Dementia - Code DE, maximum number of places 23 Mental Disorder, excluding learning disability or dementia - Code MD, maximum number of places 5 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Shadon House is a Local Authority owned home which can provide personal care for up to 23 people who have dementia, 5 of whom may have mental health needs, and 5 of whom may have a physical disability. The home provides accommodation for some
Annual Service Review Page 2 of 5 permanent service users, whilst the other beds are available to people who wish to stay in the home for a short break or for an assessment. Nursing care cannot be provided but District Nursing services can be accessed as required. Accommodation comprises of 23 single bedrooms on the ground floor level, all with en-suite facilities and located along three corridors. Assisted bathing and shower facilities are located along two of the corridors and in addition to the three communal lounges, conservatory and spacious dining area; service users have access to a multi-sensory room in which a range of equipment such as fibre optic lighting, soothing music and pleasant aromas are provided. There are two separate hairdressing facilities, kitchen, laundry and a range of staff rooms, including a sleep-in room, the latter being available on the first floor of the home. There is a spacious enclosed garden, fully accessible to service users, and separate car parking facilities are available. Local shops, places of worship and other community facilities are located a short distance from the home. Fees range from a minimum of GBP79.92 per week for short-term care to up to GBP882.80 for those receiving long-term care. Details of all charges are available in the home and terms of residency are explained to individuals. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. Surveys were also sent to the home for distribution to people who use the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) following separate reminders to the manager of the home and a senior manager. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. Only one person responded to our survey. However their comments were positive regarding all aspects of the care provided. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We have an inspection plan, and will do a key inspection by 25th January 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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