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Care Home: Springhill House Nursing Home

  • Fairfield Street Accrington Lancashire BB5 0LD
  • Tel: 01254381719
  • Fax: 01254872685

  • Latitude: 53.744998931885
    Longitude: -2.3849999904633
  • Manager: Manager post vacant
  • UK
  • Total Capacity: 75
  • Type: Care home with nursing
  • Provider: Springhill House (Accrington) Limited
  • Ownership: Private
  • Care Home ID: 14278
Residents Needs:
Dementia, Old age, not falling within any other category, Physical disability, mental health, excluding learning disability or dementia

Latest Inspection

This is the latest available inspection report for this service, carried out on 10th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

For extracts, read the latest CQC inspection for Springhill House Nursing Home.

Annual service review Name of Service: Springhill House Nursing Home The quality rating for this care home is: The rating was made on: two star good service 0 4 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Susan Hargreaves Date of this annual service review: 0 4 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service Address of service: Fairfield Street Accrington Lancashire BB5 0LD 01254381719 01254872685 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category physical disability Conditions of registration: Springhill House (Accrington) Limited Number of places (if applicable): Under 65 Over 65 17 17 0 4 0 0 75 0 The registered person may provide the following category of service only: Care home with nursing - Code N. To service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP. Dementia - Code DE (maximum number of places: 17). Mental disorder, excluding learning disability or dementia - Code MD (maximum number of places: 17). Physical disability - Code PD (maximum number of places: 4). The maximum number of service users who can be accommodated is: 75. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 0 4 0 2 2 0 0 9 Annual Service Review Page 2 of 6 Springhill Care Home is a large detached house, which has been extended to provide purpose built accommodation on two levels. It is situated in a residential area, on a hillside overlooking the small town of Oswaldtwistle. It is on a bus route and close to all local amenities. The home offers personal care, nursing care, and care to older people suffering from dementia. The home also has a contract with the local Primary Care Trust to provide orthopaedic intermediate care for 6 people. The home is registered to provide care to a maximum of 75 residents. Accommodation is provided in mostly en-suite bedrooms. Communal rooms include 5 lounge areas and 2 dining areas. A passenger lift facilitates access to all areas of the home. The grounds are spacious with ample parking for visitors and staff. The seating areas are easily accessible to residents. The current fees charged at Springhill House Nursing Home are variable depending on assessed needs. The average fee is £550 per week. Additional charges are payable for hairdressing and newspapers. A statement of purpose and service user guide was available to prospective residents and their relatives on request. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information we have received or asked for since the last key inspection. This included: The annual quality assurance assessment (AQAA) which was completed by the registered manager. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us from people using the service and from other people with an interest in the service. Information about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. What has this told us about the service? We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what improvements they need to make. This includes forging links with local volunteer groups and involving people using the service in the recruitment of new staff by allowing them to meet short listed applicants and provide feedback on their suitability. Three people who use the service completed a survey and all stated that they had received enough information to help them decide to move into Springhill House Nursing Home. They also indicated that they were generally satisfied with the standard of care they received. One person wrote on the survey that most things were done well. Six members of staff completed a survey all of them indicated that they were given up to date information about the needs of the people they cared for, two written references and a Criminal records Bureau check had been obtained before they had started working at the home and they felt supported by the manager. Several members of staff commented on the survey about the high standard of care and the number of staff who had worked at the home for many years. The manager has told us in the AQQA about the range of activities provided and how people using the service are encouraged to help with setting tables and other household tasks if they wish. However, one person who completed the survey stated that there were never any activities they could take part in and felt isolated because they were bedridden. A member of staff who completed the survey considered that the activity programme needed improving. According to the AQAA one complaint have been made to the manager during the last year. No complaints have have been made directly to the Care Quality Commission about Springhill House Nursing Home since the last key inspection. One person who completed the survey indicated that they knew how to make a complaint. All the staff who completed the survey stated that they knew what to do if a person living at the Annual Service Review Page 4 of 6 home or their relatives complained to them. The AQAA provides information about staff training and told us that almost all of the care workers have completed training in the Gold Standards Framework for End of Life Care and have National Vocational Qualifications in health and social care at level 2 or above. This confirms that a programme of staff training and development is in place to help maintain and improve the standard of care for people using the service. All the staff who completed the survey told us they received the training they needed in order to care for people living at the home in the way they preferred. One member of staff commented on the survey, Training is given to all staff and other courses can be given on request. The Commission has been informed of any event that affected the health and welfare of people using the service. The manager and staff have shown that they have managed issues well. They work well with us and have confirmed that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? The Care Quality Commission will continue to monitor information about this service and will carry out an inspection when required. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: Web: We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

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