Latest Inspection
This is the latest available inspection report for this service, carried out on 24th August 2010. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for St Helens Care Home.
What the care home does well We looked at the same sample of care plans that we had looked at during our previous inspection visit and noted that improvements had been made. These improvements ensured that individual care needs were more specific for staff to follow. We also looked at risk assessments that we had asked to be put in place for some service users and found that they were satisfactory. The home has also put into place a system to ensure that medication is dispensed in a safe manner for service users who take social leave or who self medicate. We also noted that recommendations made at the last inspection had been followed. For example: requests for assisted technology had been followed up and people had technology in place to help meet their needs. The care of catheters was recorded in more detail in individual care plans. Known allergies were recorded on Medication Administration Records. A redecoration plan was in place and new furniture was being ordered. The manager has registered with the Care Quality Commission. What the care home could do better: We looked at some care plans that had been prepared for people who had been admitted to the service since our last visit and found that some of them had not been written in a person centered way. We asked the manager to make sure that improvements were made to ensure that care plans were written in a consistent manner and reflected a person centered approach. Random inspection report
Care homes for adults (18-65 years)
Name: Address: St Helens Care Home 6 Manor Road St Helens Auckland Bishop Auckland Durham DL14 9DL two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Jean Pegg Date: 2 4 0 8 2 0 1 0 Information about the care home
Name of care home: Address: St Helens Care Home 6 Manor Road St Helens Auckland Bishop Auckland Durham DL14 9DL 01388606093 01388607962 homemanager.sthelens@activecarepartnerships. co.uk www.schealthcare.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Janet Helen Wright Type of registration: Number of places registered: Conditions of registration: Category(ies) : Southern Cross Healthcare Services Ltd care home 48 Number of places (if applicable): Under 65 Over 65 0 0 0 0 past or present alcohol dependence dementia mental disorder, excluding learning disability or dementia physical disability Conditions of registration: 5 29 19 4 The maximum number of service users who can be accommodated is: 48 The registered person may provide the following category of service only: Care Home with Nursing - Code N to service users of the following gender: Either, whose primary care needs on admission to the home are within the following categories: Past or Present alcohol dependence - Code A, Mental Disorder, excluding learning disability or
Care Homes for Adults (18-65 years) Page 2 of 8 dementia - Code MD, Physical Disability - Code PD, Dementia - Code DE Date of last inspection Brief description of the care home St Helens is a forty-eight bedded home that provides 24hr care for older people with dementia. It also provides care for younger people who have mental health needs. The accommodation is purpose built and consists of three units. Upstairs provides nursing and residential care for older people with mental health needs, mainly dementia, and on the ground floor there is one unit which provides nursing care for nineteen younger people with enduring mental health problems. Each unit consists of a lounge, dining room, bathroom and toilet facilities. There is a passenger lift to the first floor. All bedrooms are single occupancy. There is a spacious garden and a car parking facility is provided adjacent to the home. The home is situated in St Helens West Auckland near Bishop Auckland. It is close to local shops, pubs, and places of worship. The weekly fees payable range from £457.81- £933. Please contact the manager for exact details. 2 7 0 5 2 0 1 0 Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
This was an unannounced random inspection visit for this service. The visit took place on 24 August 2010. Two inspectors completed the visit. The purpose of this visit was to monitor progress against the requirements made at the last random inspection visit completed 19 & 27 May 2010. Before the visit took place we looked at the information we had received about the home since our last visit. This information included notifications sent to us from the service, how the service had dealt with any complaints or concerns and any changes that had been made to the management of the service. During the visit we talked to people who use the service and people who worked in the service. We observed care practices in the home and looked at documents and records held by the home that related to how peoples needs were being met. At the end of our visit we spoke to the person in charge about what we had found. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2.
Care Homes for Adults (18-65 years) Page 4 of 8 Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 7 Care plans should always be person centered and provide sufficient detail for staff to follow. Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
