Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd June 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for St James Court.
Annual service review
Name of Service: St James Court The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Christine Rolt Date of this annual service review: 2 1 0 5 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Milton Walk Doncaster South Yorkshire DN1 3QL 01302363696 01302738114 NONE NONE Doncaster Metropolitan Borough Council Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 24 One specific service user under the age of 65, named on variation dated 1st November 2004, may reside at the home. To admit a service user under the age of 65 years of age Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service St James Court is owned and operated by Doncaster Metropolitan Borough Council and is close to the town centre. The home is registered to cater for 24 older persons. It comprises two care units, one for older people requiring respite care and one for people requiring rehabilitation following a period of illness or incapacity. The home does not provide nursing care. All bedrooms, communal rooms and the managers office are on the ground floor. All bedrooms are single occupancy and there are two lounges, two dining areas and kitchens available for people using the service and their visitors. Aids and adaptations are available throughout the home. Information about the service is available in the form of a brochure and people are told about this service
Annual Service Review Page 2 of 6 None by social workers or hospital workers. A copy of the most recent inspection report is available in the home. Charges made for the respite services are dependent on a financial assessment. People using the service for rehabilitation are funded through the Primary Care Trust. Additional charges are made for private chiropody and hairdressing. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we received since the last key inspection. The registered manager completed an Annual Quality Assurance Assessment (AQAA). This document is a self assessment that focuses on how well the outcomes are being met for people using the service. We checked whether there had been any concerns, complaints or allegations. We looked at other information received from the home that is required by regulation. This included notifications of issues related to peoples well being as required by Regulation 37 of the Care Homes Regulations. We looked at the last key inspection report. What has this told us about the service? The Annual Quality Assurance Assessment (AQAA) gave the registered person the opportunity to say what the home did well, what had improved and what they were working on to improve. The information demonstrated that the home had a proactive approach to meeting peoples needs and wishes. The homes rehabilitation unit employed a physiotherapist and an occupational therapist to assess and work with carers for the benefit of people who were attending for rehabilitation. They said that there was a more person centred approach to care planning. The care plan is completed with as much input from service user themselves, to maximise diversity and choice. People were weighed and nutritionally screened on admission and they had access to health services if needed. Independence was promoted and people were encouraged to self medicate within a risk management framework. Privacy and dignity was respected and people were issued with keys to their bedroom doors and lockable facilities. Activities were dependent on the group of people in the home at any particular time. Weekly exercise/therapy group was carried out for people who were attending for rehabilitation but people on respite care were welcome to attend. They said that independence and retention of life skills were promoted. People were encouraged to go out into the community and follow their usual lifestyle and many people attending for respite care continued to attend their day centres. Visitors were made welcome and people could receive their visitors in the communal areas or in their bedrooms. Future plans were to purchase computers to provide email and web camera access for people whose families are unable to visit. It was also envisaged that people could be taught how to use the computer to shop on line to help retain their independence. Annual Service Review Page 4 of 6 Meals took account of peoples preferences and snacks and fruit were always available. They said that the home was clean, comfortable and tastefully decorated. New furniture and soft furnishings had been purchased. Feedback from people using the service had highlighted that they would like a walk in shower and plans were in place to accommodate this facility. They said that staff continued to receive training to ensure that they were skilled. This included training in adult safeguarding, the Mental Capacity Act and infection control. All new employees undertook induction training. NVQ training was promoted and three of the staff were NVQ assessors. There were no allegations of abuse and no complaints about this service. We continued to be informed about issues relating to peoples wellbeing as required by Regulation 37 of the Care Homes Regulation. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will carry out a key inspection by 19th May 2010. The service will continue to be monitored and we can carry out an inspection if we have concerns about the quality of the service or the safety of the people living there. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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