Care Home: St Joseph`s Rest Home

Similar services:

• The Shelley
• Springfield House
• Sutton Lodge Nursing Home
• St Helier`s Residential Hotel
• St Joseph`s
• Ridgemount
• Wingham Court
• Old Hastings House

Annual service review Name of Service: St Joseph`s Rest Home The quality rating for this care home is: The rating was made on: two star good service 2 9 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Lucy Green Date of this annual service review: 1 9 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: 3 - 7 Bristol Road Brighton East Sussex BN2 1AP 01273626151 01273570948 zen84109@zen.co.uk Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Trustees Of The Sisters Of Mercy Number of places (if applicable): Under 65 Over 65 0 17 The maximum number of service users to be accommodated is 17 The registered person may provide the following category of service only: Care home only (PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category (OP) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service St Josephs Rest Home is a care home providing care for up to seventeen (17) residents over the age of sixty-five (65). Nursing care is not provided at this establishment, however district nurses will visit those residents requiring nursing input. St Josephs is a detached purpose-built property situated in a residential area in Kemp Town, Brighton. The sea and local amenities are within walking distance of the home and there is nearby access to public transport. There is car parking at the home for Annual Service Review Page 2 of 6 2 9 1 0 2 0 0 8 approximately five cars and there is restricted parking in the adjacent streets. The home is owned by the Trustees Of The Sisters of Mercy, however admission to the home is for residents of any denomination. There is a chapel on site at the entrance of the home that is wheelchair accessible. Rooms are located over three floors. There are fifteen (15) rooms for single occupancy and one double room, currently being used for single occupancy. All rooms are provided with en suite facilities. Each floor has a small kitchenette where residents/visitors can make their own refreshments, if they wish. There is a passenger shaft lift available to assist residents to access all areas of the home. There is one wheel in shower and three baths for residents to use, of which two are assisted. There are eight communal toilets located throughout the home for residents. There is a good-sized dining room, lounge room and a conservatory lounge area. Grab rails and level access is available throughout the home to promote residents independence when mobilising. There is a well-maintained garden area that is accessible to residents. Further information about the services provided at St Josephs Rest Home, including the current range of fees can be found in the homes Statement of Purpose and Service User Guide. Copies of both of these documents can be obtained directly from the Provider. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: (1) The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. (2) What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. (3) The previous key inspection conducted on 29th October 2008 and the report generated from that visit. (4) Any feedback regarding the service since the last inspection What has this told us about the service? The home returned the annual quality assurance assessment (AQAA) when we asked for it. This was completed by the Registered Manager and provided us with useful information about the service. It identified areas that have improved in the last twelve months and other areas where further developments are either planned or would benefit the people who use the service. The last inspection report identified that St Josephs Rest Home was providing good outcomes to the people it supports. Two requirements and two recommendations were made following our last visit. The information we have received from the service following the inspection and from the AQAA indicates compliance in these areas has been achieved. The home has continued to liaise with the Commission. There have been no reported issues which give rise to any concerns about the way the service is being delivered. The AQAA details a range of areas where improvements have been made in the last year. These improvements include more frequent residents meetings to involve the people who use the service in making decisions about the way the home is run. Feedback included in the last report stated that people view St Josephs Rest Home as a home from home and one person commented we couldnt wish for better treatment. An activities co-ordinator has been recruited and the home continues to explore new ways of increasing social interaction for people. The care planning process has also been reviewed with a focus on making documentation more person centred. The home has confirmed its ongoing programme of maintenance and redecoration and has told us that regular health and safety checks are undertaken and recorded. Annual Service Review Page 4 of 6 Staff training is reported to have continued, with staff development being constantly reviewed and discussed through regular supervisions and appraisal sessions. The home is committed to supporting staff achieve National Vocational Qualifications (NVQs), with some staff now working towards Level 4 in Care. Feedback from residents when we last visited was positive about the people who support them and common comments included that staff are absolutely friendly, marvellous and nothing is too much trouble for anyone. The AQAA demonstrates the homes commitment to promoting equality and diversity within the home through the recognition of every person as an individual and respecting their own set of strengths, needs and values. In the last twelve months it is reported that all staff have undertaken training in this important area. St Josephs Rest Home has good systems in place to monitor its own standards of service delivery and to gain feedback from stakeholders. The AQAA provides evidence that the home is proactive in the way it engages with people and uses their ideas and comments to further develop the service. From the information provided in the AQAA our judgement is that the home is still providing a good service and that they know what further improvements they need to make. What are we going to do as a result of this annual service review? There will be no change to the inspection plan and we will do a further review of the service by October 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!