Latest Inspection
This is the latest available inspection report for this service, carried out on 11th January 2010. CQC found this care home to be providing an Good service.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
For extracts, read the latest CQC inspection for St Martins.
What the care home does well Care plans and supporting paperwork usually contain good information about how medicines are to be safely used. What the care home could do better: Liquid medicines should be handled more carefully to help make sure they are given to people correctly. Random inspection report
Care homes for older people
Name: Address: St Martins Oakhill Park Liverpool Merseyside L13 4BP two star good service 25/09/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Simon Hill Date: 1 1 0 1 2 0 1 0 Information about the care home
Name of care home: Address: St Martins Oakhill Park Liverpool Merseyside L13 4BP 01512280983 Telephone number: Fax number: Email address: Provider web address: stmartins@schealthcare.co.uk www.schealthcare.co.uk Name of registered provider(s): Name of registered manager (if applicable) Mrs Jacqueline Patricia Achilles Type of registration: Number of places registered: Conditions of registration: Category(ies) : Southern Cross Care Management Limited care home 42 Number of places (if applicable): Under 65 Over 65 42 old age, not falling within any other category Conditions of registration: 0 The registered person may provide the following category/ies of service only: Care home with nursing - Code N to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP The maximum number of service users who can be accommodated is: 42 Date of last inspection Brief description of the care home St Martins is a care home that provides personal and nursing care for forty two older people. The home is situated in the Broadgreen area of Liverpool and is within easy access to bus routes, churches, shops and local amenities. The home is owned by
Care Homes for Older People Page 2 of 8 2 1 1 0 2 0 0 9 Brief description of the care home Southern Cross and is managed by Ms Jackie Achilles. St Martins is a purpose built single storey building. There is a car park to the front of the home and residents have the use of an enclosed garden at the rear and also an inner courtyard with seating. All bedrooms provide single accommodation and have twenty en-suites facilities. Communal space within the home consists of three lounges and a large dining room. One of the lounges is a designated smoking area. Residents are provided with equipment and aids to assist their mobility and an alarm system with a call bell is operational throughout the building. The fee rate ranges from three hundred and thirty pounds to seven hundred and nineteen pounds a week. Care Homes for Older People Page 3 of 8 What we found:
We carried out this visit to check how medicines were being handled because we found some shortfalls on our last visit that meant some people were being placed at unnecessary risk. The visit was carried out by a Pharmacist Inspector and lasted approximately four hours. Overall we found some good improvements that helped make sure medicines were usually handled safely. Records of medicines received into the home, given to people and disposed of were usually signed and up to date. Medicines were now being properly carried forward at the beginning of each month so accounting for them was simple and easy to do. Improvements in the general timings of medicines had been made that meant any medicines that needed to be given before food were now being given at a better time. Our checks of the current stocks showed most medicines were now being given and recorded properly. However, we checked the stock and records of a person taking several liquid medicines and found some of them did not add up showing they had been given at a lower dose or missed completely. We discussed this with the manager at the end of our visit and gave some advice about how to prevent this happening again. We found some other minor mistakes that showed some medicines had been missed on occasions but the manager was now carrying out regular weekly and random checks of the medicines stock and records to help identify these problems. When mistakes were found the manager was addressing these issues with the relevant staff and taking some action to help prevent them happening again. We gave some further advice about how to improve the medicines audits to help make sure the improvements seen on this visit are sustained. We looked at how controlled drugs (medicines that can be misused) were being handled and found they were securely stored and the records were properly witnessed. We found one recording mistake on the day of our visit and this was put right immediately. Controlled drugs must be handled safely to help prevent and mishandling and misuse. We found improvements in the general stock control of medicines and found the previous problems with medicines running out of stock had now been resolved. Stock was being carefully checked on a regular basis and any problems with medicines supplies were being sorted out straight away. We checked a sample of care plans and records to make sure medicines were properly reflected in them. The paperwork about peoples health needs such as diabetes, mental health, pain and general medicines usage were usually clear and up to date and visits and contact from professionals such as GPs were normally recorded in detail. Having clear written care plans helps make sure people receive the right amount of support to help meet their needs. What the care home does well:
Care plans and supporting paperwork usually contain good information about how medicines are to be safely used. Care Homes for Older People Page 4 of 8 What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 29 18 Staff must not commence 25/11/2009 employment prior to a police check being received. This is to ensure the protection of the residents at the home. Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 9 Procedures for the administration of liquid medicines should be reviewed to help make sure they are handled safely. Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
