Latest Inspection
This is the latest available inspection report for this service, carried out on 30th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Stamford Court.
Annual service review
Name of Service: Stamford Court The quality rating for this care home is: The rating was made on: three star excellent service 1 5 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Michelle Haller Date of this annual service review: 2 2 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Astley Road Stalybridge Tameside SK15 1RA 01613039955 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: Meridian Healthcare Ltd Number of places (if applicable): Under 65 Over 65 40 0 40 0 40 0 The registered person may provide the following category of service only: Care home with nursing - Code N. To service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP. Dementia - DE. Physical disability - Code PD. The maximum number of service users who can be accommodated is: 40. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: There is a new Manager called Julie Richardson. (since the completion of the draft report and final report Ms Richardson left the company and another manager has been employed.) 1 5 1 0 2 0 0 8 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Annual Service Review Page 2 of 6 Stamford Court Nursing and Care Centre is a purpose built care home that was first registered with the Commission for Social Care Inspection in May 2004. Tameside Care Limited owns the home which is registered to provide nursing care and personal care to 40 people, primarily to older people with various disabilities. The home is situated in Ashton approximately two miles away from Ashton town centre and the centre of Stalybridge. Local amenities and access to local bus services are readily available. Stamford Park is situated very close to the home. Outside the home, there are car parking facilities and small garden areas. Accommodation is provided over two floors. Each floor accommodates twenty service users. All bedrooms are spacious single rooms providing en-suite facilities. A choice of bathroom or shower is available on each floor. Each floor has lounges and dining areas including kitchen areas to prepare snacks and drinks. Smoking is not allowed in any area of the home. A copy of the home?s last inspection report was available from the main reception of the home. The current weekly fees are #559.66. Further details regarding fees are available from the manager. Additional charges are made for hairdressing, newspapers and other personal requirements. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the manager. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the manager has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. the random inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The manager sent us the annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. We received comments from six people living in the home and they told us that they satisfied with living in the home. Each said that they always received the medical assistance they needed, the activities and food met their needs and that there was usually staff available to assist them. One person commented that the home provides: A pleasant, modern environment for residents which is also safe and comfortable. Staff are very welcoming to relatives and friends of the residents. We find that the manager continues to let us know about things that have happened since our last key and random inspections and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. We found that people told us that they did not know how to make an official complaint and the manager should take actions to resolve this. However, we were also told that Annual Service Review Page 4 of 6 people felt that they were listened to and that staff act on what is said. Furthermore the manager told us that relatives, residents and staff meetings now take place and so people can make their view known. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 12th October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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