Care Home: Stanton Lodge

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What the care home does well We looked at the care plans for two of the people living at the home and these generally included a good level of information on how to support the person with their emotional and physical health and well being. Where a person requires support with personal care their plans include detailed information on the person`s needs, skills, choices and routines with this. We observed staff to maintain people`s privacy and dignity when offering support with personal care and we observed that people living at the home are making choices as to this. People living at the home also have an `Essential lifestyle plan` and these by their nature guide staff on how to support people using the service with their emotional and psychological well being. Records showed that people living at the home are supported to remain healthy. People are regularly supported to see their GP, district nurse, dentist, optician etc. People are also supported to see other health professionals as appropriate to their needs. Where a person is involved in activities which may pose a risk to their safety then this is recorded in a risk assessment along with information on what steps need to be taken to prevent the risk from occurring. Risk assessments had been reviewed. Procedures for managing and administering medication were looked at for a sample of people using the service. Medication storage was checked and a random sample of administration records were looked at. We found that medication was being ordered andadministered as per instructions and that medication was being appropriately managed for the people we looked at. Staff have been provided with medication training. A complaints procedure was in place and this included appropriate time scales for dealing with complaints. A member of staff told us that there have been no complaints made to the home since the last inspection visit. An Adult protection policy and procedure was in place. This included information on responsibilities for contacting relevant authorities. All staff have been provided with safeguarding training to enable them to recognise signs of abuse and alert the appropriate authorities. A member of the care staff team were asked how they would respond to a complaint or concern and they were able to provide an appropriate response to this question. There have been no concerns raised over the past twelve months. What the care home could do better: We looked at specific areas of the national minumum standards for the purpose of this inspection visit. These were in relation to how people are supported with their health and personal care and how people are protected through the management of concerns and complaints. We found that the practices adopted at the home in relation to these areas were as appropriate to meet the required standards. Random inspection report Care homes for adults (18-65 years) Name: Address: Stanton Lodge 241 Speke Road Woolton Liverpool Merseyside L25 0LB two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Debbie Corcoran Date: 2 6 0 5 2 0 1 0 Information about the care home Name of care home: Address: Stanton Lodge 241 Speke Road Woolton Liverpool Merseyside L25 0LB 01514867077 F/P01514867077 stantonl@c-i-c.co.uk www.c-i-c.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Julie Christine Anderson Type of registration: Number of places registered: Conditions of registration: Category(ies) : Community Integrated Care care home 3 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 3 The registered person may provide the following category of service only: Care home only - Code PC. To service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD. The maximum number of service users who can be accommodated is: 3. Date of last inspection Brief description of the care home Stanton Lodge, 241 Speke Road, is registered with CQC to provide care and support for up to three people who have a learning disability. The home is part of a network of homes managed by Community Integrated Care (CIC). Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home Located within a residential area of Hunts Cross, Liverpool it is within walking distance of local shops, a library, railway station and local bus routes. Maritime Housing Association owns the building. It is a detached, dormer bungalow with accommodation for residents on the ground floor. The home benefits from having an enclosed rear garden. Care Homes for Adults (18-65 years) Page 3 of 8 What we found: The manager was not available at the time of the inspection visit. Staff did not know that we were going to visit the home before we arrived. During the visit each of the people living at the home were met. Two members of the care staff team were spoken with during the visit. Care plans and other relevant records relating to the care and support of the people using the service were looked at. We also looked at information relating to concerns and complaints for example the policies and procedures for these and how complaints are dealt with. A tour of the home was carried out and shared areas were looked at and we also looked at a sample of bedrooms. The manager returned a self assessment of the service and we have used some of the information in this help us decide how the home is doing. We also sent surveys to people using the service and to staff before the visit for them to make comments on the home. What the care home does well: We looked at the care plans for two of the people living at the home and these generally included a good level of information on how to support the person with their emotional and physical health and well being. Where a person requires support with personal care their plans include detailed information on the persons needs, skills, choices and routines with this. We observed staff to maintain peoples privacy and dignity when offering support with personal care and we observed that people living at the home are making choices as to this. People living at the home also have an Essential lifestyle plan and these by their nature guide staff on how to support people using the service with their emotional and psychological well being. Records showed that people living at the home are supported to remain healthy. People are regularly supported to see their GP, district nurse, dentist, optician etc. People are also supported to see other health professionals as appropriate to their needs. Where a person is involved in activities which may pose a risk to their safety then this is recorded in a risk assessment along with information on what steps need to be taken to prevent the risk from occurring. Risk assessments had been reviewed. Procedures for managing and administering medication were looked at for a sample of people using the service. Medication storage was checked and a random sample of administration records were looked at. We found that medication was being ordered and Care Homes for Adults (18-65 years) Page 4 of 8 administered as per instructions and that medication was being appropriately managed for the people we looked at. Staff have been provided with medication training. A complaints procedure was in place and this included appropriate time scales for dealing with complaints. A member of staff told us that there have been no complaints made to the home since the last inspection visit. An Adult protection policy and procedure was in place. This included information on responsibilities for contacting relevant authorities. All staff have been provided with safeguarding training to enable them to recognise signs of abuse and alert the appropriate authorities. A member of the care staff team were asked how they would respond to a complaint or concern and they were able to provide an appropriate response to this question. There have been no concerns raised over the past twelve months. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. 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