Latest Inspection
This is the latest available inspection report for this service, carried out on 12th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Stocks Hill.
Annual service review
Name of Service: Stocks Hill The quality rating for this care home is: The rating was made on: two star good service 3 0 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Carol Haj-Najafi Date of this annual service review: 0 9 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 2 Stocks Hill Methley Leeds West Yorkshire LS26 9JD 07747487785 01977668768 Telephone number: Fax number: Email address: Provider web address:
www.affinitytrust.org Affinity Trust. Name of registered provider(s): Name of registered manager (if applicable) Mr Matthew Benjamin Barber Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 5 1 The maximum number of service users who can be accommodated is: 6 The registered person may provide the following category of service only: Care home only - Code PC, to service users of the following gender: Either, whose primary care needs on admission to the home are within the following categories: Learning disability - Code DE and Code DE(E) Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The registered provider has changed names and a manager has been registered for the service. 3 0 0 1 2 0 0 9 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The home is located in the village of Methley between Leeds and Wakefield. It is within easy walking distance of the local shops, and post office. There are a number of pubs
Annual Service Review Page 2 of 6 in the village which the people who live at the home use. The home has a car that can be used for the people and there is also a regular bus service into the City centre. The home provides care for up to five people who have a learning disability. Nursing care is not offered at the home but if it should become necessary the local healthcare team will provide it. Stocks Hill is a detached property situated in a quiet street and provides domestic style accommodation. Bedrooms are on two floors and all are single. There is no lift at the home. There is a safe enclosed garden to the rear of the property with a patio, barbeque and greenhouse. In January 2009, we were told the scale of charges at the home ranged from £1293 to £1330 per week. Additional charges are made for chiropody, hairdressers, petrol, toiletries and magazines. The home has a statement of purpose, service user guide and a copy of the last inspection report. These documents tell you about the service that is provided at Stocks Hill. The home will also provide up to date information about the charges. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints or safeguarding incidents. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service. Relevant information from other organisations. One survey returned to us from a person who receives a service and five surveys from staff. What has this told us about the service? The service sent us their annual quality assurance assessment (AQAA) when we asked for it. It gave us all the numerical information we asked for. It gave us examples of what they do well, how they have improved and how they plan to improve. In the AQAA they told us, The quality the care and support is of a high standard at Stocks Hill. The people supported are at the centre of our decision making and we try to encourage independence and provide choice where possible. We encourage the people we support to be part of the community and access public facilities on a daily basis. The staff members are always aware of ensuring that the people supported are treated with dignity and respect and are treated as individuals. At the last inspection we made a requirement about administration of medication and a requirement about risk assessment. We contacted the home and spoke to the registered manager who explained what action they had taken and confirmed that the requirements were met. The person who receives a service was helped by their keyworker to complete the survey. They told us staff always treat them well and listen and act on what they say. The survey told us they know who to speak to if they are not happy and how to make a complaint. The survey had additional comments that said staff are good at cleaning up and putting things away. Staff surveys told us they know what to do if someone has concerns and they are Annual Service Review Page 4 of 6 always or usually given up to date information about the needs of people they support and they have enough support, experience and knowledge to meet the different needs of the people they support (including needs relating to disability, gender, age, race, ethnicity, sexual orientation and faith). Staff said they receive the right training, two surveys had additional comments that told us the service is good at making sure staff receive enough training. One survey said they didnt have an induction when they started work at the service, one survey said their induction covered everything very well, three surveys said their induction partly covered what they needed to know. One survey said the manager always gives enough support and meets to discuss how they are working, one survey said they often get support and meet, two surveys said they sometimes get support and meet, and one survey said they never get support and meet to discuss how they are working. Four surveys said they sometimes have enough staff and one survey said they never have enough staff. Four surveys had additional comments about staffing and said it would be better if they had more staff. Three surveys said teamwork could improve. For example, one survey said, Improve staff attitude to one another. Although some concerns were raised about staffing the surveys had information that told us people are receiving good support. For example, one survey said, We promote and maintain the choice of service users and engage people in the community and meaningful day centres. Another staff said, The people we support are well looked after and given choice. They are given the best quality of life and every effort is made to keep them healthy and happy. In the AQAA the registered manager told us that they have had some staffing difficulties. They said, Several long standing members of the staff team have left to start new challenges with different organisations. This has affected the continuity of care as new staff members have had to build relationships with the supported people. We have also found it difficult to encourage high quality potential staff members to work at Stocks Hill as many people are put off by the distance if travelling on public transport. They told us their plans for improvement include recruiting the correct calibre of staff members to create a settled staff team working to a high standard. We contacted the home and asked about staffing. The registered manager told us that people who receive a service have started being involved in the recruitment of staff which has improved their recruitment process. They have recently recruited more staff so staffing levels have improved and they are working with the staff team to make sure the team work well together. All new staf receive an indepth induction although some staff that have worked at the home for a number of years would not have received the same type of induction. The registered manager said they have introduced more regular team meetings and staff are having more regular supervision sessions. The service continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues satisfactorily. What are we going to do as a result of this annual service review? The completion of the annual service review has not changed our view of the quality rating of this service therefore we are not planning to inspect this service before 29th January 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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