Latest Inspection
This is the latest available inspection report for this service, carried out on 12th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Sunningdale Nursing Home.
Annual service review
Name of Service: Sunningdale Nursing Home The quality rating for this care home is: The rating was made on: two star good service 2 6 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Carol Haj-Najafi Date of this annual service review: 0 9 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Town Street Nr Henley Mount Rawdon Yorkshire LS19 6PU 01132505003 01132504433 sunningdaleoffice@tiscali.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Foxcliff Limited Number of places (if applicable): Under 65 Over 65 35 0 0 35 The maximum number of users wo chan be accommodated is: - 35 The registered person may provide the following category of service only: Care Home with nursing - Code N To service users of the following gender - Either Whose primary care needs on admission to the home are within the following categories: Old age not falling within any other category - Code OP Dementia - Code DE Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Sunningdale Nursing Home is situated in the village of Rawdon and has been established since 1990. It is accessed off the A65 between Leeds and Yeadon. The home is close to the amenities of the village and include a selection of shops, a post office and a public house. There are also a number of churches within easy reach. The home is built on a hillside and access, although level, is sloping. The hillside site does
Annual Service Review Page 2 of 6 None 2 6 0 2 2 0 0 9 offer extensive views across the valley from many of the bedrooms and from the lounges. The home provides personal care with nursing for service users over 65. Accommodation is mostly in single rooms although there are some double rooms available. None of the rooms have en-suite facilities. At the inspection in February 2009 we were told the weekly fees charged by the home ranged from £556.21 to £610. Information is made available to people in the service user guide and last inspection report to help people decide if the home would be suitable and could meet their needs. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints or safeguarding incidents. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service. Relevant information from other organisations. Eight surveys returned to us from people who receives a service. What has this told us about the service? The annual quality assurance assessment (AQAA) gave us all the information we asked for. It gave us good examples of what they do well, how they have improved and how they plan to improve in the next twelve months. In the AQAA they told us, We provide an attractive, clean, homely environment for our residents to call home. We deliver person centred care and adapt to meet the needs of our residents. We continue to maintain good links with the local community by inviting local churches, brownies, guides and local residents associations into the home. We also take our residents out. The staff are well trained and knowledgeable in providing health and social care in a way that shows respect and ensures the privacy and dignity of the residents is maintained at all times. In the AQAA they told us about changes they have made as a result of listening to people who use the service. They said, We have introduced more activities outside the home like shopping trips, visits to the pub, visits to the local supermarket and a cup of coffee in the cafe and visits to see the Christmas lights. People who receive a service were helped by relatives or staff to complete the surveys. They told us the home always makes sure they get the medical care they need and staff always or usually listen and act on what they say. Three surveys said staff are always available when they are needed, four surveys said they are usually available and one survey said they are sometimes available. The surveys told us people know who to speak to if they are not happy and how to make a complaint. The surveys had additional comments that told us the people are happy with the overall service they Annual Service Review Page 4 of 6 receive. One survey said, They are very attentive without fussing. Staff are friendly and approachable, and always treat me with dignity and respect. Another survey said, Its a very good home. Its clean with caring staff. Meals are very good. We received some suggestions about how the home could improve. One survey said, There could be a little more interaction/conversation with dementia patients. Another survey said, Overall we are delighted with the care but they could have more activities throughout the day to involve all residents. Sometimes, could pay greater attention to dressing, shaving people when they get them out of bed. Improve staffing levels in upstairs unit. The service continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues satisfactorily. What are we going to do as a result of this annual service review? The completion of the annual service review has not changed our view of the quality rating of this service therefore we are not planning to inspect this service before 25th February 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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