Latest Inspection
This is the latest available inspection report for this service, carried out on 1st March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for The Bungalow.
Annual service review
Name of Service: The Bungalow The quality rating for this care home is: The rating was made on: two star good service 2 6 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Wendy Baines Date of this annual service review: 2 5 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 193 Crownhill Road Crownhill Plymouth Devon PL5 3SN 01752701057 Telephone number: Fax number: Email address: Provider web address:
thebungalow@thedoveproject.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Selborne Care Ltd Number of places (if applicable): Under 65 Over 65 3 0 The maximum number of service users who can be accommodated is: 3. The registered person may provide the following category of service only: Care home only - code PC. To service users of the following gender: Either. Whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Bungalow is a care home providing personal care and accommodation for two people with learning disabilities who may also have physical disabilities or sensory impairments. It is privately owned by Selborne Care Limited, which also provides day and supported living services for adults with learning disabilities. This home is located in the residential area of Crownhill, close to shops, pubs, the post office and other amenities. The home was orginally opened in 1999 and is a detached bungalow. Rails and ramps are fitted so that people who use wheelchairs can enter and leave more
Annual Service Review Page 2 of 6 Increased numbers from 2 to 3 service users. 2 6 0 1 2 0 0 9 easily. All the homes bedrooms are single and none of them have en suite facilities. There are separate lounge and dining rooms and a large, attractive garden accessible to the people who live in the home. Fees range from 1965 pounds to 2263 pounds per week but may change depending on peoples needs. People have to pay for transport which is 25 pence per mile. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: -The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. -Surveys returned to us by people using the service and from other people with an interest in the service. -Information we have about how the service has managed any complaints. -What the service has told us about things that have happened in the service. These are called notifications and are a legal requirement. -The previous key inspection. -Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The AQAA told us that the service has continued to make improvements to the environment. This has included decorating some communal parts of the house and relocating the office to the rear of the property to ensure that this facility is away from service users own space. People using the service have also enjoyed a holiday and staff have started to plan other trips away from the home. All staff are now qualified to level NVQ 2 or above in care and staff have attended training relavent to the specific health needs of people they support. We did not receive any surveys back from the people who live in the home. However, the previous inspection found that the two people living in the home were happy to be there. They were particularly pleased with the support they receive from the staff team and activities they were able to do. We did not receive any surveys back from relatives of the people who live in the home. However the previous inspection found that relatives were satisfied with the quality of the care. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan, and will do a key Inspection by the 11th February 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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