Latest Inspection
This is the latest available inspection report for this service, carried out on 28th June 2010. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for The Cherries.
What the care home does well A tour of the premises was undertaken with the manager. Three requirements were issued for improvement at the previous inspection. The first was for1) The broken window in the dining room must be repaired. During a tour of the premise it was noted that the dining room window has been repaired. 2) A risk assessment must be carried out regarding the unsafe patio area, so that no injury is caused to people living at the home, or to staff, in the event of a fire. During a tour of the premises the manager pointed out that the patio area has been relaid to ensure it is safe for service users. In addition to this the decking area has been jet washed and treated to ensure it is not slippery and a new path has been laid in the garden area. 3) A risk assessment must be carried out to minimise risks to people in the dining room, in the event of more stones being thrown from the pathway. The manager said that several youths who used to live in the area often threw stones at the windows in the home, resulting in a broken dining window. However they have now moved away and the manager said this is no longer an issue. Continued improvements to the environment have been completed and include redecoration of the lounge and new sofa`s and a new flat screen TV, four bedrooms have been redecorated and have had the windows replaced, there is new carpet in a room which is to become a sensory room and all communal areas have been redecorated. Visual observations of people using this service showed that people were smartly dressed including jewelery, make up and nail varnish. People were seen to be wearing the aids needed, for example hearing aids and clean glasses. The home has introduced more activities for people who use the service. This includes activities that are tailored to meet the individual needs of the service users. On the day of the visit service users were being supported to put away the weeks food shopping andfollowing this they went out to lunch. What the care home could do better: The home has stairs to the lower floor which is not accessible to people in a wheelchair. The manager said a small number of service users have had to find alternative accommodation when their mobility needs have deteriorated. A stair lift cannot be fitted to the stairs. The manager was advised to include this in the homes statement of purpose. During this visit it was identified that there is one waking night staff. The organisation has a lone working policy and the manager said he undertakes spot checks. However these are not documented and this should be addressed. Random inspection report
Care homes for adults (18-65 years)
Name: Address: The Cherries Heath End Road Flackwell Heath High Wycombe Buckinghamshire HP10 9DY two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Barbara Mulligan Date: 2 8 0 6 2 0 1 0 Information about the care home
Name of care home: Address: The Cherries Heath End Road Flackwell Heath High Wycombe Buckinghamshire HP10 9DY 01628530657 01628850474 Telephone number: Fax number: Email address: Provider web address: www.macintyrecharity.org Name of registered provider(s): Name of registered manager (if applicable) MacIntyre Care Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 7 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: Date of last inspection Brief description of the care home 7 The Cherries is registered to provide accommodation for up to seven adults with learning disabilities. The service provider, is MacIntyre Care Services. The service user group is a stable one and individuals have a range of personal care needs. The home is close to the centre of Flackwell Heath where there are shops, pubs, banks, a library and community centre and transport links to nearby towns such as High Wycombe. The Cherries is built into the side of a hill, which has resulted in a split-level style of accommodation. Bedrooms, bathrooms and the laundry are on a lower ground level with the lounge, kitchen and dining room on an upper ground level. The office and a training/resource room are in a separate building, linked to service
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home users accommodation by a patio walkway. There are front, side and rear gardens with a parking area at the front of the building. The current annual charges are £43,904.78 per person as part of a block contract. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
This random inspection was undertaken to assess if requirements set at the previous key inspection have been complied with. The inspection was undertaken by Regulation Inspector Barbara Mulligan on the 28th June 2010. The inspection focused specifically on environmental risk assessments and on-going improvements to the home. The home has responded positively to the issues raised in the previous key inspection report with all requirements met, demonstrating a positive approach to the inspection process. The service provision remains good with service users needs being met and the outcomes for service users was seen to be positive. Feedback on the inspection findings and areas needing improvement was given to the management of the home at the end of the inspection. The management of the home, the staff and service users are thanked for their cooperation and hospitality during this unannounced visit. What the care home does well:
A tour of the premises was undertaken with the manager. Three requirements were issued for improvement at the previous inspection. The first was for1) The broken window in the dining room must be repaired. During a tour of the premise it was noted that the dining room window has been repaired. 2) A risk assessment must be carried out regarding the unsafe patio area, so that no injury is caused to people living at the home, or to staff, in the event of a fire. During a tour of the premises the manager pointed out that the patio area has been relaid to ensure it is safe for service users. In addition to this the decking area has been jet washed and treated to ensure it is not slippery and a new path has been laid in the garden area. 3) A risk assessment must be carried out to minimise risks to people in the dining room, in the event of more stones being thrown from the pathway. The manager said that several youths who used to live in the area often threw stones at the windows in the home, resulting in a broken dining window. However they have now moved away and the manager said this is no longer an issue. Continued improvements to the environment have been completed and include redecoration of the lounge and new sofas and a new flat screen TV, four bedrooms have been redecorated and have had the windows replaced, there is new carpet in a room which is to become a sensory room and all communal areas have been redecorated. Visual observations of people using this service showed that people were smartly dressed including jewelery, make up and nail varnish. People were seen to be wearing the aids needed, for example hearing aids and clean glasses. The home has introduced more activities for people who use the service. This includes activities that are tailored to meet the individual needs of the service users. On the day of the visit service users were being supported to put away the weeks food shopping and
Care Homes for Adults (18-65 years) Page 4 of 8 following this they went out to lunch. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
