Latest Inspection
This is the latest available inspection report for this service, carried out on 26th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for The Kensington.
Annual service review
Name of Service: The Kensington The quality rating for this care home is: The rating was made on: two star good service 1 3 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Theresa Bryson Date of this annual service review: 1 6 0 2 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: The Kensington Care Home 340 Pelham Road Immingham North East Lincs DN40 1PU 01469571298 Telephone number: Fax number: Email address: Provider web address:
kensingtoncare@live.co.uk Name of registered provider(s): Name of registered manager (if applicable) Mrs Gurdial Kaur Kelley Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: that the home is able to accept two service users under the age of 65 years that the lower age limit of the two service users under the age of 65 years is 60 years of age Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The Kensington Care Home is a combination of old and new single storey buildings. The home is situated in the centre of Immingham close to local amenities, post offices, pharmacies, newsagents and public houses. The home is on a main bus route giving
Annual Service Review Page 2 of 5 Number of places (if applicable): Under 65 Over 65 0 0 15 37 1 3 0 1 2 0 0 9 access to Grimsby, Cleethorpes and outlying villages. The home is registered to support and provide services to thirty-seven people who fall into the category of old age, fifteen of whom could experience problems associated with dementia. The district nursing services provide any nursing input services users need. The accommodation comprises of thirty-three single rooms, sixteen of which are ensuite and two shared rooms. Eleven of the single en-suite rooms are part of a new build that was completed at the beginning of 2004. The home has six bathrooms, two of which are equipped with walk-in showers and one of them has a Jacuzzi bath facility. There are two main lounges, one of which is situated in the new build, a separate dining room and a further small lounge, that is used for service users who wish to smoke. The home also has a small seating area close to the entrance that can be utilised as a quiet area for people to see their visitors. There are gardens to the front and rear of the home. The rear garden is a raised section accessible via a ramp and steps. In addition the home has an enclosed courtyard with garden furniture and a raised pond stocked with fish. There is ample car parking space at the front. Fees are reviewed annually. Items not included in the fee are toiletries, hairdressing, chiropody and transport. This is reviewed annually and may have changed since this report was written. Information about the services the home provides is kept in each of the service users bedrooms. The Statement of Purpose and Service Users Guide are located near the front entrance and given to each prospective service user prior to admission. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received since the last key inspection. This included:The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from relatives and staff. What the service has told us about things that have happened in the service, these are called notifications and are are legal requirement. The previous key inspection. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. We sent out a number of surveys and had four returned by relatives and six by staff. Positive comments were made about how people are looked after and about working conditions. Although staff told us they would like more people on duty at times to be able to give better quality of care. Relatives made such comments as all staff are excellent in every way and staff are caring and friendly. The AQAA told us that the Company has continued with their quality audits and have sought the views of people living in the home and their relatives. As a result of some audits the home has put together a new residents pack, replaced floor covering to best suit a persons individual needs and employed an activities coordinator. They are going to continue their refurbishment plan and are building a themed shop. The home is currently without a registered manager but has been keeping us informed of the interim management procedures. A new manager is due to start soon once all safety checks have been completed. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 12th January 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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