Latest Inspection
This is the latest available inspection report for this service, carried out on 12th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for The Old School House.
Annual service review
Name of Service: The Old School House The quality rating for this care home is: The rating was made on: two star good service 2 4 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Valerie Hoyle Date of this annual service review: 0 5 0 3 2 0 1 0 Annual Service Review Page 1 of 7 Information about the service
Address of service: 2 Norwood Road Norwood Sheffield S5 7BD 01142564639 F/P01142564639 kj@valeoltd.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Peter Brear Conditions of registration: Category(ies) : learning disability Conditions of registration: VALEO Limited Number of places (if applicable): Under 65 Over 65 4 0 The maximum number of service users who can be accommodated is 4. The registered person may provide the following category of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Learning disability - Code LD. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 2 Norwood Road provides a service for up to 4 younger adults with learning disabilities. The home offers a specialist service for young adults with Autistic Spectrum Disorder and behaviours that can challenge. The home is situated in a residential area and is close to a bus route, which goes to the town centre and main line train station. All bedrooms are single occupancy and have en-suite facilities. In addition to the
Annual Service Review Page 2 of 7 2 4 0 2 2 0 0 9 bedrooms there is a communal lounge, dining room, a kitchen, laundry room, toilets, bathroom and office. The home has a good-sized private garden. The home offers high staffing levels to enable 1:1 support for access to the community, leisure and educational amenities. The home also has its own transport for the benefit of service users. The current scale of charges are £1908.27 to £2832.46. The home provides information to people who use the service and their relatives prior to admission into the home. Service Users Guides are available in all bedrooms or on request from the manager. The last published inspection report dated 24th February 2009 is available on request from the manager. In addition people are required to contribute towards transport costs but the manager informed the inspector that all activity costs are included in the contract price. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We have looked at all information that we received, or asked for, since the last key inspection or an annual service review. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. 20 surveys were sent to the service (10 were sent for people who use the service, 10 were sent to staff). Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we may have made to this service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The service sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is the service is still providing a good service and they know what further improvements they need to make. They told us that they hold monthly meetings with people who use the service and keyworkers so that they can capture the views of people. As a result of listening to people they were able to meet the cultural needs of one person, they are looking to built links with the local Pakistani groups in the area. They told us they have registered with Bridge employment with a view to a person undertaking paid employment, they are also working with one person to enable them to move back to the family unit. The AQAA told us that they have been working hard to improve social activities available to people and the people have had the opportunity to take holidays away from the home which have been successful. They have increased opportunities for people to spend time with their families including facilitating overnight staff at Christmas for one person. The AQAA told us in the last twelve months they have registered the manager with CQC, they have worked with other agencies to reduce challenging behaviours and improve the quality of life for individuals. They have a consistent approach to ensure individuals are supported, and staff have a good understanding of peoples needs. Annual Service Review Page 4 of 7 Two surveys returned from staff told us: They were given up to date information to enable them to deliver the care and support people need. They feel they were recruited fairly and thoroughly and the induction covered things they needed to do their job. They said the training was relevant to their role and it helped them to understand and meet the needs of people who use the service. They said the training was up to date and gave them the knowledge about the healthcare of people. They feel supported by the managers, and they know what to do if they have any concerns about the home. We did not receive any surveys back from people who use the service so we contacted three relatives who said: My relative is always clean and well dressed. The staff always treat the residents with respect. I would like to see more emphasis on improving my relatives communication skills and making better use of public transport. There seems to be a genuine commitment to the work and caring for the residents as best they can. I go to the Annual Review but I would like earlier notice and a copy of the reports beforehand. The staff always let me know if there is a problem with my relative We have weekend visits and my relative would let me know if they were unhappy at the home. Friends who see my relative out shopping always says ......... always seems happy with the support worker. Notifications received told us the service provides information to us about incidents that occur. The AQAA confirmed the service follows safeguarding procedures, by informing other agencies about concerns. They work well with us and have shown us that their service continues to provide good outcomes for people who use it. The AQAA confirmed there have been no referrals made to safeguarding adults. We contacted Sheffield City Council and they confirmed that there have been no incidents referred to safeguarding and the home works well to ensure people are safe from harm. Staff continue to receive refresher training to ensure they can recognise the signs of abuse and know the action they would need to take. They told us that staff have also been able to receive training in deprivation of liberty procedures, so that they act in the best interests of people using the service. The AQAA told us there have been two complaints recorded in the last twelve months. They told us that all complaints were investigated within the timescales of their procedures and as a result of the complaints they told us action has been taken to improve the service. The AQAA confirms that they continue to have robust recruitment and selection procedures, which ensures the right staff were employed and trained to keep people
Annual Service Review Page 5 of 7 safe from harm. They told us that they have plans to involve people who use the service in the recruitment process. The AQAA told us they have robust induction programme and staff are trained to Learning Disability Qualifications (LDQ) and National Vocational Qualification (NVQ) standards. What are we going to do as a result of this annual service review? It is our statutory responsibility to inspect all care services at least once every 3 years. The completion of a risk assessment and annual service review has not changed our view of the quality rating of this service, therefore we are not planning to inspect this service before 19th January 2011. However we can still inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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