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Care Home: The White House Care Home

  • Manchester Road Rivelin Dams Sheffield South Yorkshire S6 6GH
  • Tel: 01142301780
  • Fax: 01142306638

Residents Needs:
Old age, not falling within any other category, Dementia

Latest Inspection

This is the latest available inspection report for this service, carried out on 22nd March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

For extracts, read the latest CQC inspection for The White House Care Home.

Annual service review Name of Service: The White House Care Home The quality rating for this care home is: The rating was made on: two star good service 0 5 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ian Hall Date of this annual service review: 1 2 0 1 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service Address of service: Rivelin Dams Manchester Road Sheffield South Yorkshire S6 6GH 01142301780 01142306638 none None Mr Simon Cobb,Mrs Julia Pauline Cobb Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Number of places (if applicable): Under 65 Over 65 16 0 0 16 The maximum number of service users who can be accommodated is: 32 The registered person may provide the following cateory of service only: Care hone only - Code PC To service users of the following gender: Either Whose primary care needs on admisison to the home are within the following categories; Old age, not falling within any other category - Code OP, maximum number of places: 16 Dementia - Code DE, maximum number of places: 16 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The White House is a converted property providing personal care and accommodation for thirty-two older people, some who have dementia. The accommodation is on two floors with lift access, and the majority of rooms are single. All areas of the home are accessible to wheelchairs. There is a parking area to the rear of the home. The Annual Service Review Page 2 of 6 0 5 0 1 2 0 0 9 homes registered providers are Mrs Julia Pauline Cobb and Mr Simon Cobb. The home has beautiful views overlooking Rivelin Dams. There are large landscaped gardens and views of the Dams can be seen from the majority of the rooms. The home is located some distance away from shops and other amenities. The manager told us, the weekly fees range from £395 to £440. This does not include costs for items such as hairdressing or chiropody. Information about the home is available in the entrance halls to both units of the home. The latest CQC inspection report and the complaints procedure are also available in the entrance halls. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? The quality rating for this service is 2 stars, good. The rating was made on 5th January 2009. We looked at the information that we received, or asked for, since the last key inspection. This included : The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gives us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we may have made to the service in the last 12 months. Relevant information from other organisations. What other people told us about the service. What has this told us about the service? The service sent us their annual quality assurance assessment (AQAA) when we asked for it. It gave us all the information we asked for. In our judgment the service is still providing a good service and they know what further improvements they want to make. As a result of listening to people they have made changes to the range of meals and activities provided. They have continued to further extend and develop the range of information kept within the case files, the detailed risk assessments enable people to live safe full and satisfying lives. Peoples relatives said, Im very satisfied with the care provided, I have no complaints, Im kept informed of things that are happening and always listened to, The foods very good, theres always a choice and the portions are generous. Staff said that they had been recruited fairly and thoroughly and the induction covered things they needed to do their job. They said the training was relevant to their role and it helped them understand and meet the needs of people who use the service. They said the training was up to date and gave them the knowledge about the health care of people. They felt supported by the manager who was a good role model for them. Annual Service Review Page 4 of 6 Notifications received told us the service provides information to us about incidents that occur. They confirmed that the service follows safeguarding procedures, by informing other agencies about concerns. They work well with us and have shown us that the service continues to provide good outcomes for people who use it. They confirmed that there had been no referrals made to the safeguarding adults team. They told us that they had not received any complaints in the last twelve months. They continue to have robust recruitment and selection procedures, which ensures the right staff were employed and trained. They told us that staff turnover is low and that all staff held a national vocational qualification or were working towards achieving an award. What are we going to do as a result of this annual service review? It is our statutory responsibility to inspect all care services at least once every 3 years. The completion of a risk assessment and annual service review has not changed our view of the quality rating of this service, therefore we are not planning to inspect this service before 4th January 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

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