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Care Home: Thistle Hill Care Home

  • Thistle Hill Care Home Thistle Hill Knaresborough North Yorkshire HG5 8LS
  • Tel: 01423869200
  • Fax: 01423860459

Thistle Hill Care Home is a recently built service for up to 85 service users. The home is split into three separate units. These being a 41-bedded dementia unit (Deighton), a 24 bedded nursing unit (Ripley) (both for older people) and a 20-bedded younger adults unit (Farnham). All the bedrooms have en suite facilities and there are dining and communal areas on each unit. The home is located on the outskirts of Knaresborough, which has the amenities expected of a small town, as well as rail transport links with York and Harrogate. The home is in its own landscaped grounds with level access and ample car parking. The home`s current weekly fees are between £750-£1200 (July 2008) with additional charges for hairdressing, chiropody and toiletries charged at individual costs. People are made aware of the home`s Statement of Purpose, service user guide and latest report written by the Commission for Social Care Inspection. This is discussed when people first enquire about the service and details are given to people once admitted

  • Latitude: 53.993000030518
    Longitude: -1.4659999608994
  • Manager: Belinda Ann Dennis
  • Price p/w: £975
  • UK
  • Total Capacity: 85
  • Type: Care home with nursing
  • Provider: Barchester Healthcare Homes Ltd
  • Ownership: Private
  • Care Home ID: 16753
Residents Needs:
Old age, not falling within any other category, Dementia, Physical disability

Previous Inspections

This may not be the latest inspection for this service as we are having techinical problems updating from CQC - please check directly on the regulators website for the most recent report; bestcarehome hopes to be back to regular updates shortly.

For extracts, read the latest CQC inspection for Thistle Hill Care Home.

Annual service review Name of Service: Thistle Hill Care Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Carol Haj-Najafi Date of this annual service review: 3 0 0 7 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service Address of service: Thistle Hill Care Home Thistle Hill Knaresborough North Yorkshire HG5 8LS 01423869200 01423860459 thistlehill@barchester.net www.barchester.com Barchester Healthcare Homes Ltd Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 41 0 20 0 24 0 The maximum number of users who can be accommodated is 85 The registered person may provide the following category of service only: Care Home with nursing - Code N to serviceusers of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Dementia Code DE, maximum number of places, 41 Old age, not falling within any other category - Code OP, maximum number of places, 24 Physical disability - Code PD, maximum number of places, 20 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Thistle Hill Care Home is a recently built service for up to 85 service users. The home is split into three separate units. These being a 41-bedded dementia unit (Deighton), a Annual Service Review Page 2 of 5 24 bedded nursing unit (Ripley) (both for older people) and a 20-bedded younger adults unit (Farnham). All the bedrooms have en suite facilities and there are dining and communal areas on each unit. The home is located on the outskirts of Knaresborough, which has the amenities expected of a small town, as well as rail transport links with York and Harrogate. The home is in its own landscaped grounds with level access and ample car parking. In July 2008, the homes weekly fees were between £750 and £1200 with additional charges for hairdressing, chiropody and toiletries charged at individual costs. Thistle Hill provides people with information about the home, which includes a statement of purpose, service user guide and the latest inspection report. More up to date information about the fees can be obtained from the home. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints or safeguarding incidents. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What people have told us about the service. Surveys were not sent out in time for this annual service review due to an administrative error. We have now sent out surveys to people who live at the home and will analyse these when they are returned. What has this told us about the service? The AQAA gave us good information about the service. It gave us examples of what they do well, how they have improved and what they want to do better, and changes they have made as a result of listening to people who live at the home. They told us, Thistle Hill provides care and service to a high standard, a service that listens to its service users comments, both positive and at times negative and uses those comments to improve the quality of life within the home. They told us they have gained a 5* Dining award, which recognised high standards of food service and choice. The home has let us know about things that have happened since our last key inspection and they have shown us that they have managed issues satisfactorily. We have not received any information about this service that gives cause for concern and would make us think that the current quality rating is not accurate. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 14 July 2010. However we can inspect the service at any time if we have any concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

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