Latest Inspection
This is the latest available inspection report for this service, carried out on 19th October 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Tregona.
Annual service review
Name of Service: Tregona The quality rating for this care home is: The rating was made on: three star excellent service 1 0 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Julie Willis Date of this annual service review: 1 9 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 3 Edith Road Maidenhead Berkshire SL6 5DY 01628789433/62616 Telephone number: Fax number: Email address: Provider web address:
www.voyagecare.com Milbury Care Services Ltd Name of registered provider(s): Name of registered manager (if applicable) Conditions of registration: Category(ies) : learning disability Conditions of registration: The maximum number of service users to be accommodated is 3. The registered person may provide the following category/ies of service only: Care home only - (PC) to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning disability (LD). Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: THERE IS A VACANCY FOR MANAGER AT THE HOME THE HOME IS NOW OPERATING AS TREGONA 3 EDITH ROAD 1 0 1 1 2 0 0 8 Number of places (if applicable): Under 65 Over 65 3 0 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Tregona provides care for three adults with learning disabilities, some of who may have associated physical disabilities. It is set in a residential area close to local
Annual Service Review Page 2 of 6 amenities and the town centre. The home is a bungalow. There are a variety of aids and adaptations around the home to allow service users to be as independent as possible. All of the bedrooms are single and none of them have en-suite facilities. There are two communal toilets and one communal bathroom, this provides bathing and showering facilities. The Registered Manager has confirmed that the current fees charged are 1532.57 to 2061.50 pounds per week. There are additional charges for any other services provided such as, hairdressing; toiletries; holidays and outings. The home has a Statement of Purpose and Service User Guide and the Registered Manager has advised that there is a copy of the most current Commission for Social Care Inspection report available in the home for viewing. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for since the last key inspection or annual service review. This included : The annual quality assurance assessment AQAA that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The service sent us their annual quality assurance assessment AQAA when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. Since the last inspection the agency has made the following improvements to its services: The driveway and entrance to the conservatory have been repaved providing better access to residents. Menus have been revamped to take into account advice provided by a dietitian. The home has continued to explore different methods of communication with residents and to make information available in a more user friendly format. The home has increased the variety of activities on offer. All policies and procedures have been reviewed. Person centred plans have been further developed. Annual Service Review Page 4 of 6 The protocols for administration of medication have been improved and refresher training offered to staff who administer medication. Residents have been provided with user friendly information about safeguarding matters. The letting us know what you think information is more accessible to residents. All staff have received mandatory refresher training and user specific training to meet users need. There is an identified person who is responsible for monitoring training needs. The service continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 30th October 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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