Latest Inspection
This is the latest available inspection report for this service, carried out on 15th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Trevelyan Road.
Annual service review
Name of Service: Trevelyan Road The quality rating for this care home is: The rating was made on: two star good service 0 8 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Davina McLaverty Date of this annual service review: 1 6 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 140 Trevelyan Road Tooting London SW17 9LN 02086729977 02086729977 clifford@mobile6.fsnet.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: Mr Clifford Steven Oakley Number of places (if applicable): Under 65 Over 65 4 0 The maximum number of service users who can be accommodated is: 4 The registered person may provide the following category of service only: Care Home Only (CRH - PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Mental Disorder, excluding learning disability or dementia - Code MD Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Trevelyan Road provides a service for four adults of African Caribbean origin, who have mental health problems. All residents are male and are supported by male members of staff. The home is a two storey domestic property with a garden to the rear. The home provides a lounge, four bedrooms, kitchen/diner and bathing and toilet facilities. Trevelyan Road is situated close to local transport facilities and shops. Information about the service is provided in the Statement of Purpose. None 0 8 1 2 2 0 0 8 Annual Service Review Page 2 of 6 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received , or asked for , since the last inspection. This included: Surveys returned to us by people using the service and from other people with a interest in the service. Information we have received about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called Notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The previous Key Inspection assessed this service as providing good outcomes for the people who use this service. We have not received any complaints about this service since our last Key Inspection. In a telephone conversation with the registered manager he reported that the service is running well with staff working very well together to meet the needs of the four residents. Unfortunately, due to postal difficulties this report was written without receipt of the Annual Quality Assurance Assessment ( AQAA). The AQQA is a self assessment which the home s manager completes that focuses on how well outcomes are being met for people using the service. A lengthly discussion took place by telephone with the homes manager who raised no concerns regarding the operation of the home. Information was received from all four residents who reside in the home as well as three staff and three health care professionals. No concerns were raised in the surveys, with comments such as I am very happy living here, staff treat me well and the environment is very clean and the food is good. One health care professional stated the staff do all that they can to ensure that a clients stays in the community, by working with them even through difficulties before considering complaining or taking further action, and I have found it a pleasure to work with staff at Trevelyan Rd. Other comments included they are well resourced to consider service users Mental Health needs, cultural needs and they always seek advice from services and very supportive, culturally appropriate service. Comments in staff questionnaires included The home helps clients to develop independence skills so that they can live their daily Annual Service Review Page 4 of 6 life, I think Trevelyan Rd cares for clients very well and the home provides a good service to their clients One professional stated in their survey that they would like to see the home increase staff confidence to work more autonomously, as the service is sometimes too dependent on the manager to make comments on the progress of the service users. Management needs to give consideration to this comment. The home continues to let us know about things that have happened since our last inspection and they have shown that they have managed issues well. From the information in the surveys, discussion with the manager and from assessing information received since the last inspection it is our judgement is that the home is still providing a good service and that they know what further improvements they need to make. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a Key Inspection by 15th October 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
