Latest Inspection
This is the latest available inspection report for this service, carried out on 1st April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Venmore Community Care Centre.
Annual service review
Name of Service: Venmore Community Care Centre The quality rating for this care home is: The rating was made on: two star good service 0 3 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jeanette Fielding Date of this annual service review: 1 6 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Hartnup Street Anfield Liverpool L5 1UW 01512632888 01512610373 michelle.moss2@liverpool.gov.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Liverpool City Council Number of places (if applicable): Under 65 Over 65 0 25 The registered person may provide the following category of service only: Care home only - Code PC To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP The maximum number of service users who can be accommodated is: 25 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Venmore House care home is located in the Anfield area of Liverpool and is close to local shops and transport links. The home is a purpose built building split onto three floors and incorporates a large day centre, which residents can access. The home is registered to provide personal care to up to 25 residents. The home provides long term care to 10 older people, intermediate care to 10 people and early discharge from hospital following a stroke to 5 people. The three floors operate independently and have a separate kitchen, dining room, laundry and lounge on each floor. Fifteen bedrooms are provided with ensuite facilities.
Annual Service Review Page 2 of 6 None 0 3 0 2 2 0 0 9 Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at the all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The Annual Quality Assurance Assessment (AQAA) that was sent to use by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. surveys returned to us by people using the service and from other people with an interest in the service. Information about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It lacked some of the information that we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing and quality service but the service development is still under review and it is not known what the long term plans for the home are. At present, the home provides care for nine long term service users, intermediate care for ten service users and early supported stroke service for five service users. One vacancy exists and is to be used for respite care. In the Annual Quality Assurance Assessment (AQAA) provided by the acting manager, it is confirmed that service users are involved with the planning of their care. Relatives and healthcare professionals are also involved with care planning to identify care needs and set goals whilst promoting independence. Rehabilitation is provided where necessary and this includes the self administration of medications which is supervised by the staff. All care plans are reviewed on a six monthly basis and whenever the needs of the service users change. Physiotherapists, Occupational Therapists, Social Workers, Doctors and the Community Matron are all involved in the care and support of the service users. Annual Service Review Page 4 of 6 The home has an activities programme to provide social stimulation for the service users. Menus have been reviewed and provide a varied and balanced diet. Staff have been given training on the Protection of Vulnerable Adults but no information regarding complaints made against the home have been provided in the AQAA. No changes have been made to the premises since the last inspection. Plans are in place to replace carpets on the first and second floor of the home. There has been no turnover of staff and 93 of the staff hold NVQ qualifications. Agency staff are used to cover vacant positions, although at present, the home has a full compliment of staff. There is no registered manager in post at present and the acting manager has been taking responsibility for the day to day running of the home for some considerable time. A requirement was made at the last inspection that a manager be identified and an application to register the manager to CQC but this has not been addressed. No details were given in the AQAA regarding the date of when the policies and procedures where last reviewed or of when equipment used in the home was tested or serviced or of when safety certificates were issued. The continues to let CQC know about things that have happened since the last key inspection and they have shown that they have managed issues well. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will carry out an inspection when required. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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