Latest Inspection
This is the latest available inspection report for this service, carried out on 24th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Wentworth Grange.
Annual service review
Name of Service: Wentworth Grange The quality rating for this care home is: The rating was made on: three star excellent service 1 6 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Janet Thompson Date of this annual service review: 2 0 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Riding Mill Hexham Northumberland NE44 6DZ 01434682243 01434682009 phyllislee@wentworthgrange.fsnet.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Underwood Hall Ltd Number of places (if applicable): Under 65 Over 65 0 0 16 35 One named service user is category MD(E). No further admissions can take place in this category without the prior agreement of CSCI. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Wentworth Grange is a detached purpose built home situated within its own grounds close to the centre of the village of Riding Mill. A single storey extension was previously part of the old home building and is now a stand-alone facility but remains part of the registration. Both parts of the home provides single occupancy accommodation. The new build part of the home has en-suite facilities in all of the bedrooms. There are extensive landscaped gardens surrounding the buildings complete with water features and several sitting areas. There is a car park to the front of the building and access to the separate building is via a road around the main building.
Annual Service Review Page 2 of 5 1 6 1 2 2 0 0 8 The home charges fees that vary depending upon the needs and requirements of the individual residents. As the home provides nursing care the free nursing care element of the funding is provided in addition to the costs charged to the resident. The home provides information about the service through the service user guide. A copy of the last inspection report from The Commission for Social Care Inspection is available in the entrance to the home. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included the annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service and information about how the service has managed any complaints. We checked what the service has told us about things that have happened, these are called notifications and are a legal requirement. We looked at the report of the previous key inspection and the results of any other visits that we have made to the service in the last 12 months. This included any relevant information from other organisations and what other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing a good service and that they know what further improvements they need to make. We have not received any adverse comments from users of the service in the last twelve months. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by December 2011. However we can inspect the service at any time if we have concerns about the quality of the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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