Latest Inspection
This is the latest available inspection report for this service, carried out on 3rd June 2009. CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Whiston Hall.
Annual service review
Name of Service: Whiston Hall The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Christine Rolt Date of this annual service review: 0 4 0 6 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Chaff Lane Whiston Rotherham South Yorkshire S60 4HE 01709367337 01709365035 whistonhall@aol.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Whiston Hall Limited Number of places (if applicable): Under 65 Over 65 0 48 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Whiston Hall is in the village of Whiston, near Rotherham. The home is near to local bus routes and is also within easy reach of the M1 motorway. The home is an extended and converted farmhouse and is registered to provide care for 48 older persons. There are four lounge areas on the ground floor and a dining room close to the kitchen. The style and design of bedrooms range from traditional to modern. Externally there are several enclosed patio areas and a large grassed area with views towards the old village of Whiston. Aids and adaptations are provided throughout the home and grounds for ease of accessibility. The home has a visitors car park. Up to date information about fees can be obtained from the home. Additional charges are made for hairdressing, personal toiletries, chiropody and personal newspapers and magazines. The registered person makes information about the service available to people living in the home and their families via the homes
Annual Service Review Page 2 of 6 None Statement of Purpose and the Service User Guide. A copy of the latest inspection report is available at the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we received since the last key inspection. The acting manager completed an Annual Quality Assurance Assessment (AQAA). This document is a self-assessment that focuses on how well the outcomes are being met for people using the service. We checked whether there had been any concerns, complaints or allegations. We looked at other information received from the home that is required by regulation. This included notifications of issues related to peoples well being as per Regulation 37 of the Care Homes Regulations. We looked at the last key inspection report dated 4th June 2008. What has this told us about the service? The Annual Quality Assurance Assessment (AQAA) gave the manager the opportunity to say what the home did well, what had improved and what they were working on to improve. The information demonstrated that the home had a proactive approach to meeting the needs and wishes of people living in the home. They said that they provided ...individual person centred care plans. They also said that risk assessments were in place, all aspects of care was recorded, privacy and dignity was respected and they had introduced a new medication policy and audit system. The homes quality assurance system included Monthly quality monitoring of care plans, residents weights, wounds and accidents. They also stated that questionnaires were distributed to ensure that the needs of people living in the home were met. A recent survey had highlighted that more activities suited to their needs were requested therefore the home had reviewed the activities in consultation with the activity coordinator who was to receive further training. Staff training was ongoing. All staff were in the process of attending adult safeguarding training with the local authority. Some staff were undertaking the National Vocational Qualification in care. When completed, this would bring the total number of staff with a minimum of NVQ 2 to 89 . Staff had also undertaken safe food handling and infection control training. Refurbishment and redecoration was ongoing and improvements were being made to the laundry service. All servicing and maintenance of equipment and systems within the home was carried out within regulated timescales. The majority of policies and procedures had not been reviewed since 2006 but the Annual Service Review Page 4 of 6 manager was aware of this and planned for this to be done in the near future. We had not received any complaints about the home. The home dealt appropriately with safeguarding issues and continued to notify us of incidents that affected peoples well being. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 3rd June 2010. The service will continue to be monitored and we can carry out an inspection if we have concerns about the quality of the service or the safety of the people living there. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
