Latest Inspection
This is the latest available inspection report for this service, carried out on 1st September 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Woodbury House.
Annual service review
Name of Service: Woodbury House The quality rating for this care home is: The rating was made on: two star good service 1 9 0 8 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sally Newman Date of this annual service review: 2 7 0 7 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Joulding Lane Farley Hill Swallowfield Berkshire RG7 1UR 01189733885 Telephone number: Fax number: Email address: Provider web address:
woodburyhouse@sxhealthcare.co.uk www.schealthcare.co.uk Exceler Healthcare Services Limited Name of registered provider(s): Name of registered manager (if applicable) Andrew Adair Conditions of registration: Category(ies) : dementia old age, not falling within any other category Number of places (if applicable): Under 65 Over 65 12 0 0 33 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service The property is a large converted country house that has rural views across the Berkshire countryside on the outskirts of Farley Hill near Reading. There is no public transport to the area; ample car parking spaces are available on the site and the service has its own transport vehicle. Woodbury House was part of the Ashbourne Healthcare Group; since the previous inspection in October 2005 the service has been sold; the operating company is Southern Cross Healthcare Group. A change to the registration of Woodbury House has been made; the service continues
Annual Service Review Page 2 of 5 1 9 0 8 2 0 0 8 to provide personal care with nursing for up to 33 Older people and also residential care in a segregated unit on the first floor for up to 12 persons over the age of 50 years who have special needs including early dementia. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: 1. The annual quality assurance assessment that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. 2. Information we have about how the service has managed any complaints or allegations. 3. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. 4. The previous key inspection report. 5. Discussions with the Operations Manager. What has this told us about the service? The home sent us their annual quality assurance assessment when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. Since receiving the AQAA the manager has been suspended pending a full investigation. The Operations Manager supported by Southern Cross has acted appropriately by ensuring that interim management arrangements are robust. Significant improvememts have already been made in respect of documentation, the fabric of the building and staff support. The service continues to let us know about things that have happened since our last key inspection and they have shown that they now manage issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 31st July 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
