Latest Inspection
This is the latest available inspection report for this service, carried out on 18th May 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Woodpeckers, St Anne`s Opportunity Centre.
What the care home does well The service makes sure that it writes things down very carefully so that everybody knows what people need and how staff are going to help them. The home make sure that people are helped in a way that they prefer by asking them to agree to how they are to be helped and sticking to the ways of helping them that is written down. The home has written down what help people need to make sure that they stay as healthy as they can and support people to go to the Dr or nurse and any specialists when they need to. Not many people take medicine but when people need it they are given it by staff who know how to give it safely. The home make sure that people are not badly treated by anyone, they listen to what people say to them and know what to do if they are worried that people do not feel safe. People feel safe, in the home and are happy to talk to staff if they have any worries or concerns. People who live in the home are happy to talk about their lives, some of their comments included , `I am very happy, it is a wonderful place to live. The staff are very helpful to me`, `It`s good living here, the staff treat me well and I know Joy (responsible individual) very well she would always listen to me,` `It`s quite nice here, I feel safe`. The home is run by a manager who knows what people need and keeps a close eye onpeople so she also knows if things are changing. People are very happy to talk to her and ask her to change things if they are not happy with them. The people who live in the home are very involved in making any changes to improve their lives. The home make sure that they regularly check that they are giving people the best possible care. What the care home could do better: The home continues to provide an excellent service, they continue to develop the service to enhance the lifestyles of the people who live there. There were no requirements or recommendations made as a result of this random inspection visit. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Woodpeckers, St Anne`s Opportunity Centre 5 Barn Elm Cottages, Dark Lane Bradfield Berkshire RG7 6DD three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Kerry Kingston Date: 1 8 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Woodpeckers, St Anne`s Opportunity Centre 5 Barn Elm Cottages, Dark Lane Bradfield Berkshire RG7 6DD 01189744093 Telephone number: Fax number: Email address: Provider web address: helen.butterworth2@ntlworld.com Name of registered provider(s): Name of registered manager (if applicable) Miss Helen Butterworth Type of registration: Number of places registered: Conditions of registration: Category(ies) : St Anne`s Opportunity Centre Ltd care home 3 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 3 The maximum number of service users who can be be accommodated is 3 THe registered person may pRovide the following category of service only: Care home only_ PC to service suers of the following gender: Either Whose primary care needs on admission to the home are within the following category: Learning Disability -(LD) Date of last inspection Brief description of the care home St Annes Opportunity Centre, a registered charity, is registered to provide personal care and accommodation for three younger adults who have mild to moderate learning difficulties and complex emotional needs. Woodpeckers is a rented semi detached property situated in a rural area on the
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home outskirts of Theale near to Bradfield college. Service users have access to local pubs, shops and leisure facilities based within Bradfield College. The town of Reading is within 7 miles. A local bus service provides transport into Reading and Newbury. There is car parking space available next to the property. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
We found that the service continues to maintain the high quality of care offered and remains a home that provides excellent outcomes to people who use the service. The last inspection on this service was completed on the 3rd of May 2007. This is a report for the random inspection, which included a routine unannounced site visit to the service. This took place between 9.45 and and 12.15 pm on the the 18th of May 2010. The information was collected from an Annual Quality Assurance Assessment, a document sent to the service from the Care Quality Commission and completed by the registered manager, Helen Butterworth, surveys returned to us by the three people who use the service and six surveys returned to us by staff who work in the home. Discussions with all three people who live in the home and the the manager took place. Limited observation of people and their interactions with staff took place during the visit to the home. Reviewing records of the people who use the service and other records and procedures was also used to collect information on the day of the visit. All information received by the Commission since the last inspection, about this service was also taken into account when producing this inspection report. What the care home does well:
The service makes sure that it writes things down very carefully so that everybody knows what people need and how staff are going to help them. The home make sure that people are helped in a way that they prefer by asking them to agree to how they are to be helped and sticking to the ways of helping them that is written down. The home has written down what help people need to make sure that they stay as healthy as they can and support people to go to the Dr or nurse and any specialists when they need to. Not many people take medicine but when people need it they are given it by staff who know how to give it safely. The home make sure that people are not badly treated by anyone, they listen to what people say to them and know what to do if they are worried that people do not feel safe. People feel safe, in the home and are happy to talk to staff if they have any worries or concerns. People who live in the home are happy to talk about their lives, some of their comments included , I am very happy, it is a wonderful place to live. The staff are very helpful to me, Its good living here, the staff treat me well and I know Joy (responsible individual) very well she would always listen to me, Its quite nice here, I feel safe. The home is run by a manager who knows what people need and keeps a close eye on
Care Homes for Adults (18-65 years) Page 4 of 8 people so she also knows if things are changing. People are very happy to talk to her and ask her to change things if they are not happy with them. The people who live in the home are very involved in making any changes to improve their lives. The home make sure that they regularly check that they are giving people the best possible care. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
