Latest Inspection
This is the latest available inspection report for this service, carried out on 8th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Woodville.
Annual service review
Name of Service: Woodville The quality rating for this care home is: The rating was made on: two star good service 2 4 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mick Gough Date of this annual service review: 0 3 0 2 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: 91 West Street Ryde Isle Of Wight PO33 2NN 01983612521 01983564008 suethornton@rydehouse.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Mr John Raymond Clewley,Mrs Miranda Cruz Clewley Number of places (if applicable): Under 65 Over 65 7 0 The maximum number of service users ot be accommodated is 7 The registered person may provide the following category of service only: Care home only (PC) to service users of the following gender: Either whose primary care needs on admission to the home are within the following category: Learning disability( LD) Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Woodville is a residential home providing care and accommodation for up to seven younger adults with learning disabilities. The home is a large detached property centrally located in Ryde, within walking distance of the main shopping area, and the bus and train stations. The home offers single room accommodation on two levels, one room having an en-suite facility. A stair lift has been installed specifically for one resident. 2 4 0 2 2 0 0 9 Annual Service Review Page 2 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection, which was carried out on 24 February 2009. Other information we looked at included; The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. Relevant information that we may have received from other organisations. What other people have told us about the service. Information we received from surveys that were sent out to service users, staff, health care professionals and other stakeholders. What has this told us about the service? 6 service users returned surveys and they all answered positively to the questions we asked. Comments from service users included; I enjoy the in house activities and I like being with staff and the other people who live with me, I like to go out on outings and I like everything. 5 members of staff returned our surveys and again these were all positive about the care and support that users of the service receive. Comments from staff included; we promote independence for all our service users, all people at the home get on well together, we support people to make choices and do what they like to do and the home provides good training for staff. We also received 1 survey from a social and health care professional who told us that the home is meeting clients needs very well. The last key inspection and the AQAA shows that the home has policies and procedures available for residents regarding complaints and the AQAA told us that the home has not received any complaints in the last 12 months. The home has told us that in the last 12 months they have made improvements to the environment which have benefited service users and Care Plans are more person centred. The home has also identified areas where they could do better and told us that they Annual Service Review Page 3 of 5 will continue to improve communication and look for new training opportunities. They intend to follow guidance from other professionals involved so they can improve our service. From the information available to us our judgement is that Woodville is still providing a Good service and the home continues to provide positive outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and we will do a key inspection by 24 February 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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