Please wait

Inspection on 05/02/10 for Camelot Lodge Residential Care Home

Also see our care home review for Camelot Lodge Residential Care Home for more information

This is the latest available inspection report for this service, carried out on 5th February 2010.

it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

What follows are excerpts from this inspection report. For more information read the full report on the next tab.

Annual service review Name of Service: Camelot Lodge Residential Care Home The quality rating for this care home is: The rating was made on: two star good service 1 2 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Mark Hemmings Date of this annual service review: 0 4 0 1 2 0 1 0 Annual Service Review Page 1 of 7 Information about the service Address of service: 19 Christchurch Road Folkestone Kent CT20 2SJ 01303251215 01303267886 Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : mental disorder, excluding learning disability or dementia Conditions of registration: ACL Care Homes Ltd Number of places (if applicable): Under 65 Over 65 10 0 The maximum number of service users who can be accommodated is: 10 The registered person may provide the following category/ies of service only: Care home only - PC to service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Mental Disorder, excluding learning disability or dementia - MD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Up to 10 people who have problems with their mental health can make their home Camelot Lodge (the Service). The premises are a two storey detached property. The accommodation is on the lower ground floor, the first floor and the second floor. When full, one of the bedrooms can be shared by two people. All of the other bedrooms are singles. All of the bedrooms have a wash hand basin. There are two bedrooms on the lower ground floor. Both of them have natural light. On the ground floor there is a main lounge and there is the dining room. The kitchen and laundry are also on this Annual Service Review Page 2 of 7 1 2 0 1 2 0 0 9 floor. There are enough bathrooms and toilets. At the back of the property there is an enclosed garden. This has a lawn and some raised flower beds. There is a covered area for people who want to smoke. The Service has its own vehicle. The Service is set in a quiet residential street that is within easy walking distance of Folkestone town centre. There is on street parking and the nearest bus stop is just down the road. The nearest mainline station is about one mile away. The weekly charge for living in the Service runs from £409.00 to £559.22. Please contact the Registered Provider if you want to find out more details about the charges. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since our last Key Inspection. We completed this on 12 January 2009. The information we considered includes the following: The Annual Quality Assurance Assessment (the Assessment) that was sent to us by the Registered Provider. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the Service. It also gives us some numerical information about the Service. Information we have about how the Service runs. This includes what we have been told by one of the Directors of the company that is the Registered Provider. It also includes various records and documents sent to us by the Registered Provider. Information that people who live in the Service have given in questionnaires they have completed for the Registered Provider. What the Registered Provider has told us about things that have happened in the Service. These are called notifications and are a legal requirement. The previous Key Inspection Report. Relevant information from other organisations. What has this told us about the service? The Registered Provider sent us its Assessment. It gives us the information we asked for. Various improvements have been made since our last Key Inspection. These include things that make a direct difference to peoples everyday lives. Each person can have more frequent one to one meetings with their key worker. This is so that they can more readily receive any advice and guidance they might need. Some people have chosen to become more actively involved in shopping for and in preparing their own meals. A wider range of occupational and social opportunities is now provided. One bathroom has been completely refurbished. The bath, toilet and wash hand basin has been replaced. Also, a new separate shower has been installed in this room. The bath in another bathroom has been fitted with a new shower tap attachment and shower curtain. A large screen television has been installed in the main lounge. New administrative arrangements have been introduced to double check that people are receiving the personal care and the health care they need. The quality assurance system has been strengthened. This has been done so that people can have a direct say in the day to day running of their home. At the previous Key Inspection, the Registered Provider was not required to undertake any particular improvements. We thought that things were going well. We gave the Service two stars. This means that it provides a good response to the needs of the people who live there. We did recommend a small number of developments that would Annual Service Review Page 4 of 7 build on the provision already in place. The Director says that most of these improvements have been implemented. For example, she says that a heating engineer has mended two radiators that were not heating up enough. Another improvement is that more frequent checks are now made to make sure that all of the support workers are confident that they can operate the fire safety procedure. Previously, we noted that some of the support workers had not received all of the training intended for them by the Registered Provider. The Director says that a new training coordinator has been appointed and is about to start. Her role will be to strengthen the delivery of training. In questionnaires people have recently completed for the Registered Provider, they say that they are satisfied with their home. They think that they receive the support they need. They consider themselves to be fully involved in decisions that affect them. In their questionnaire replies, people say that they are supported to stay healthy and they are helped to seek medical attention as and when it is needed. The Director says that there are reliable systems in use to receive, store and to dispense medication. Since the last Key Inspection there has been one incident when a medicine was not used in the correct way. The records show that medical advice was promptly sought. The Director says that steps have been taken to help prevent a recurrence of the event. The Assessment says that the accommodation is presented to a comfortable domestic standard. There have not been any accidents in the Service since our last Key Inspection. The Registered Provider has not received any complaints and neither have we. There are at least two support workers on duty during the day and the evening. There is special provision for some people to have one to one support. This is done so that they can undertake particular activities. There is a waking staff presence in the Service at night. The Director says that suitable security checks have been completed for support workers who have been appointed since the last Key Inspection. The Director says that all of the support workers have the knowledge and skills they need to assist people in the right way. Sensible things are done to help keep people safe. This includes accompanying people when they are out in the community. The Manager says that good standards of hygiene are achieved in the kitchen. The premises are fitted with an automatic fire detection system. This provides a high level of protection. The Assessment says that fire safety equipment and other things such as the electrical wiring are regularly checked. This is done to make sure that they remain in good working order. Our overall judgement is that the Service continues to provide a good quality of care for the people who live there. What are we going to do as a result of this annual service review? Annual Service Review Page 5 of 7 We are not going to change our inspection plan. We are going to complete a Key Inspection by 28 January 2011. However, we can inspect the Service at any time. We may do this if we have concerns about the quality of the provision or about the safety of the people who live there. Annual Service Review Page 6 of 7 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!