Inspection on 12/04/10 for Fairfax Road
Also see our care home review for Fairfax Road for more information
This is the latest available inspection report for this service, carried out on 12th April 2010.
it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
Extracts from inspection reports are licensed from CQC, this page was updated on 25/04/2010.
Annual service review
Name of Service: Fairfax Road The quality rating for this care home is: The rating was made on: two star good service 2 6 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Carol Haj-Najafi Date of this annual service review: 0 5 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 19 Fairfax Road Leeds West Yorkshire LS11 8SY 01132778842 F/P01132778842 Telephone number: Fax number: Email address: Provider web address:
www.voyagecare.com Milbury Care Services Ltd Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Number of places (if applicable): Under 65 Over 65 4 4 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: The service has changed the name of the responsible individual. 2 6 0 2 2 0 0 9 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 19 Fairfax Road is situated at the end of a quiet cul de sac but within 2 miles of Leeds City Centre. There are a wide range of shops and leisure facilities within easy reach of the property. The home is a 4 bed roomed detached bungalow with a carport and large garden. The bedrooms are all single rooms with washbasins and decorated to individual taste and choice. Service users are encouraged to buy personal items for their own use, which helps to create a comfortable atmosphere within the home. There is a lounge and open plan kitchen/dining room allowing service users to choose either to participate in or to observe domestic activity within the home. There is a bathroom and separate shower room. There is also a separate laundry room. Service users are encouraged to make full use of the entire house and garden and the facilities within, including the television as well as video and music systems. At the inspection in February 2009 the charges at the home were £1042 per week. Additional charges are made for music therapy, toiletries, some leisure activities,
Annual Service Review Page 2 of 6 holidays and taxis. More information about the service which includes a statement of purpose, service user guide and the latest inspection report are available directly from the home. They will also provide details of the current charges. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints or safeguarding incidents. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service. Relevant information from other organisations. One survey returned to us from a person who receives a service and nine surveys from staff. What has this told us about the service? The service sent us their annual quality assurance assessment (AQAA) when we asked for it. It gave us all the numerical information we asked for. It gave us good examples of what they do well, how they have improved and how they plan to improve. In the AQAA they told us, Individual support plans are developed ensuring all aspects of the service users support needs are identified and addressed. The plan is drawn up with involvement of families and relevant agencies as appropriate. All service users are engaged in lifestyle choices of their own, and the service is tailored to meet the needs of each individual. We encourage and enable service users to experience a wide range of leisure activities if they choose to do so, and support service users to continue with activities. At the last inspection we made three requirements. These related to medication administration records, more suitable bathing facilities and monthly reports to show the quality of the service is being properly monitored. In the AQAA they told us a new bath was fitted in June 2009 and the operations manager visits monthly and talks to people who receive a service. They did not tell us what they have done to meet the requirement that relates to medication records. We contacted the home and were told that they have introduced a different system to make sure the administration records are correct. The person who receives a service was helped by a senior carer to complete the survey. They told us staff always treat them well and listen and act on what they say. Annual Service Review Page 4 of 6 The survey told us they can do what they want during the day, in the evening and at the weekend. Staff surveys told us they know what to do if someone has concerns and they are always given up to date information about the needs of people they support. They have enough support, experience and knowledge to meet the different needs of the people receiving a service (including needs relating to disability, gender, age, race, ethnicity, sexual orientation and faith). Staff said they have received a good induction when they started working at the home and relevant training, two staff made additional comments that told us the service is good at making sure staff receive enough training. Surveys said they always or usually have enough staff. The surveys had additional comments that told us what the service does well. One survey said, Staff are very knowledgeable and know how to support the service users whilst maintaining their dignity and promoting their independence.. Another staff said, The home is very well organised. The service users are very well supported. The care is very person centred. Three staff made additional comments which told us the staff team work well together. One staff said, All staff have a good working relationship which means there is good communication and good teamwork which benefits the service users. We have not received any notifications since the last inspection. We spoke to a senior staff member who confirmed that no significant events had occurred. What are we going to do as a result of this annual service review? The completion of the annual service review has not changed our view of the quality rating of this service therefore we are not planning to inspect this service before 25th February 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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