Inspection on 15/04/10 for Mamsey House Nursing Home
Also see our care home review for Mamsey House Nursing Home for more information
This is the latest available inspection report for this service, carried out on 15th April 2010.
CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Random inspection report
Care homes for older people
Name: Address: Mamsey House Nursing Home Priest Street Williton Somerset TA4 4NJ three star excellent service 15/10/2008 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Shelagh Laver Date: 1 5 0 4 2 0 1 0 Information about the care home
Name of care home: Address: Mamsey House Nursing Home Priest Street Williton Somerset TA4 4NJ 01984633712 01984632281 mamseyhouse@hotmail.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Barbara Mary Kinzett Type of registration: Number of places registered: Conditions of registration: Category(ies) : Clinida Care Ltd care home 33 Number of places (if applicable): Under 65 Over 65 33 old age, not falling within any other category Conditions of registration: 0 The maximum number of service users who can be accommodated is 33 The registered person may provide the following category of service only: Care home with nursing - Code N to service users of either gender whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category (Code OP) Date of last inspection Brief description of the care home Mamsey House Care Home is a converted vicarage with an additional purpose built extension. The home is registered to provide general nursing care and personal care to older people. Accommodation is arranged over two floors of the original building and on one floor in the extension. The extension was registered in 1998. All rooms are for
Care Homes for Older People Page 2 of 8 1 5 1 0 2 0 0 8 Brief description of the care home single occupancy and vary in size. All rooms except one have en suite facilities; this room has a wash-hand basin only but is adjacent to a disabled toilet facility. Communal areas comprise of two dining areas and a lounge and activities area. The lounge has been extended to provide an open conservatory area with views of the countryside. The home has been adapted to meet the needs of residents who require nursing and personal care. There is independent wheelchair access to the main entrance and level access to some of the grounds. There is a ramp leading from the lounge to the patio where residents can enjoy the well-maintained gardens in finer weather. There is a fishpond, garden seating gazebo and raised flowerbeds. The home is set close to a main road a few hundred yards from the village of Williton and the local shops. The home has dedicated administration staff and a nurse Manager. There is a Registered Nurse on duty 24 hour a day. Care Homes for Older People Page 3 of 8 What we found:
One inspector visited the home on 15/04/2010 following two concerns expressed about the home. One was by the relative of a person who had previously been cared for there after leaving hospital. The person concerned had improved in the home sufficiently to be reassessed as no longer needing nursing care and had moved to a residential home. We (Care Quality Commission) were assisted by the manager Barbara Kinzett who made all documentation available to us. We reviewed documentation, spoke to people who lived in the home and met with two members of staff. On arrival the home was warm,quiet and welcoming. We were interested in the organisation of care staff at night and looked at the duty rota. We could see that there is a regular team of trained nurses responsible for managing care staff at night. There have been no previous complaints about night care in the home. . We spoke to 10 people living in the home. We asked them if they were well cared for particularly at night. They said they were and that staff came promptly and were kind to them. We saw records of night care that were detailed and clear showing regular attendance according to peoples needs. We reviewed an incident that indicated all staff may not be fully aware of their responsibilities regarding a persons wishes for care at the end of life. We were given information that made it clear that the nurse had made every effort to ensure peoples views were respected. What the care home does well: What they could do better:
The home is currently finalising the implementation of the Gold Standards Framework which aims to ensure that all people in the home have a plan in place for the care that they wish to receive at the end of their lives and avoid any possible confusion. Meetings have been held with relatives and it is anticipated that the framework will be fully implemented in the next two months.
Care Homes for Older People Page 4 of 8 If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 11 The manager should ensure that all trained nursing staff are confident about their roles and responsibilities when implementing peoples wishes at the end of their life. Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
